*Entry Level* 6 Months Call Centre Officer (Insurance Sector) - $2200

Recruit Express; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an Entry Level Call Centre Officer for the insurance sector in Singapore. This role involves handling enquiries professionally, updating customer interactions in the CRM, and ensuring timely follow-ups. Training will be provided for candidates. The position offers a 6-month contract with a salary of $2200 plus a completion bonus.

Qualifications

• Minimum GCE ’A’ Levels or Diploma in any field.
• No experience required, training will be provided.

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the CRM system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

Education

Minimum GCE ’A’ Levels or Diploma in any field

Job description

Entry Level 6 Months Call Centre Officer (Insurance Sector) - $2200

Location: Singapore (Eunos) | Posted: Nov 24, 2025

Schedule: Monday – Friday 9am – 6pm | Contract: 6 months | Salary: $2200 + 0.5 month completion bonus

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

Requirements

• Minimum GCE ’A’ Levels or Diploma in any field.
• No experience required, training will be provided.

Jessica Nguyen Huynh Thanh Truc
CEI Reg. No. R23113787
EA License No. 99C4599

We regret that only shortlisted candidates will be notified.