Enterprise Solutions Consultant - Account Growth

GRID COMMUNICATIONS PTE. LTD.; Singapore; Presencial; SGD 60.000 - 100.000; Jornada completa

Descripción de la vacante

GRID Communications, a market leader in Singapore, seeks an Account Solutions Specialist to grow enterprise accounts through consultative selling, technical support, and customer engagement. You will collaborate with Engineering, IT Operations, Finance, and Project teams to tailor GRID solutions and deliver successful outcomes for major clients.

The role demands strong relationship building, solution-oriented thinking, and ability to drive quotations, proposals, and tender submissions with

Formación

• Diploma or bachelor’s degree in a relevant field.
• 2–4 years of experience in Account Management, Technical Sales, Pre-Sales, Solution Sales, Sales Engineering, or customer-facing roles.
• Knowledge of Radio Communications and 4G/5G networks is preferred.
• Excellent interpersonal, written and verbal communication skills.

Responsabilidades

• Develop and maintain strong relationships with assigned customer accounts to support daily account management and engagement.
• Analyze customers' operational requirements to recommend appropriate products, services, and solution enhancements that meet business needs.
• Lead and participate in customer meetings, solution presentations, product demonstrations, workshops, and PoC activities to showcase GRID's solutions.
• Identify and pursue account growth opportunities through consultative engagement and solution-based selling.
• Prepare accurate quotations, proposals, tender submissions, and presentation materials in collaboration with internal stakeholders.
• Coordinate with internal departments such as Engineering, IT Operations, Finance, and Project teams to develop and deliver customer solutions.
• Manage contract renewals, account expansions, project handovers, customer acceptance, and post-implementation follow-ups to ensure satisfaction.
• Support equipment rental processes including handling customer inquiries, preparing quotations, coordinating deployments, and managing returns.
• Maintain detailed records of customer engagements, quotations, sales opportunities, and activities.
• Represent GRID professionally at customer meetings, industry events, exhibitions, workshops, and technology showcases.
• Continuously update product knowledge on emerging technologies to enhance customer support.
• Perform additional duties assigned by management to support company objectives.

Conocimientos

Account Management

Technical Sales

Pre-Sales

Solution Sales

Sales Engineering

Customer-facing

Relationship management

Communication skills

Analytical thinking

Problem-solving

Organizational skills

Self-motivated

Cross-functional collaboration

Radio Communications

Customer service orientation

Educación

Diploma or bachelor's degree in Engineering, Telecommunications, Information Technology, Electronics, Computer Science, or related discipline

Descripción del empleo

GRID Communications, a market leader in Singapore, seeks an Account Solutions Specialist to grow enterprise accounts through consultative selling, technical support, and customer engagement. You will collaborate with Engineering, IT Operations, Finance, and Project teams to tailor GRID solutions and deliver successful outcomes for major clients.

The role demands strong relationship building, solution-oriented thinking, and ability to drive quotations, proposals, and tender submissions with