Enterprise Customer Engineer – APAC (Indonesia Focus)

Cloudflare; Singapore; Vor Ort; SGD 120.000 - 190.000; Vollzeit

Zusammenfassung

Cloudflare Singapore is seeking an Enterprise Customer Engineer to drive technical go-to-market strategies as a trusted advisor and primary architect of the customer journey. You will bridge technical strategy with business value, guiding enterprise clients from pre-sales validation through onboarding, deployment architecture, and full lifecycle expansion.

Based in Singapore, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to reduce admin toil and focus on

Qualifikationen

• 7+ years of experience in a customer-facing technical role.
• Architectural mindset to white-board and articulate complex enterprise networks.
• Consultative skills translating technical concepts into business outcomes.
• Commercial mindset with experience in quota-carrying or revenue-aligned roles.
• Strong communication and stakeholder management across engineers and executives.
• Technical breadth across internet fundamentals, security, performance, AI, and APIs.

Aufgaben

• Lead technical deep-dive discovery with Account Executives and map infra to Cloudflare architectures.
• Own onboarding, migrations, and act as lead consultant for customer engineering teams.
• Be commercially accountable for adoption, revenue retention, and expansion opportunities.
• Serve as trusted advisor across onboarding to renewal, guiding architecture and deployment confidence.
• Leverage AI workflows to automate routine tasks and improve efficiency.
• Educate internal teams and customers on SOPs and best practices.

Kenntnisse

7+ years exp

Architectural mindset

Consultative & advisory

Commercial mindset

Communication

Technical breadth (internet, security,

Coding/scripting (Python, JS, Bash)

Ausbildung

Bachelor or higher in CS/Engineering

Tools

Python

JavaScript

Bash

Lua

Go

REST/GraphQL APIs

Terraform

Jobbeschreibung

Cloudflare Singapore is seeking an Enterprise Customer Engineer to drive technical go-to-market strategies as a trusted advisor and primary architect of the customer journey. You will bridge technical strategy with business value, guiding enterprise clients from pre-sales validation through onboarding, deployment architecture, and full lifecycle expansion.

Based in Singapore, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to reduce admin toil and focus on