Senior Enterprise Customer Engineer (AI-Driven)

Cloudflare, Inc.

Singapore

On-site

SGD 120,000 - 190,000

Full time

13 days ago

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Job summary

Cloudflare, Inc. in Singapore seeks a Senior Customer Engineer to bridge technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding and expansion. You will operate as a quota-carrying technologist within the GTM organization.

You’ll own technical validation, migration blueprints, and quarterly business reviews, while employing AI-augmented workflows to reduce toil and accelerate customer outcomes. Travel to client sites is expected.

Qualifications

7+ years of experience in a customer-facing technical role.
Ability to white-board, design, and articulate complex enterprise network and security architectures.
Strong SaaS business value translation and enterprise sales cycle understanding.

Responsibilities

Lead technical deep-dive discovery and map customer infrastructure to Cloudflare architectures.
Own onboarding, migration blueprints, and deployment guidance for customers.
Carry a quota and drive new business growth via account expansion.
Serve as trusted advisor across lifecycle from onboarding to renewal.
Leverage AI for workflow automation to reduce administrative toil.