Education Customer Service Associate — 6-Month Role

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a dedicated Customer Service Associate for a 6-month engagement. The role involves delivering high-quality customer service, resolving issues effectively, and contributing to process improvements. Candidates should possess strong problem-solving skills and effective communication abilities. The position offers a salary range of $2,800 to $3,500 per month and various shift allowances, ensuring a comprehensive support structure in a dynamic environment.

Benefits

Shift allowance

Team support

Qualifications

• Ability to deliver professional and high-quality service experience in a customer-facing role.
• Taking ownership of customer problems and following through to resolution.
• Maintaining close liaison with all departments for seamless client experience.

Responsibilities

• Identify customers’ needs to maintain a high level of service delivery.
• Establish continuous improvement processes for customer satisfaction.

Skills

Professional customer service experience

Problem-solving skills

Effective communication

Ability to work in a team

Job description

A leading recruitment agency in Singapore is seeking a dedicated Customer Service Associate for a 6-month engagement. The role involves delivering high-quality customer service, resolving issues effectively, and contributing to process improvements. Candidates should possess strong problem-solving skills and effective communication abilities. The position offers a salary range of $2,800 to $3,500 per month and various shift allowances, ensuring a comprehensive support structure in a dynamic environment.