E-Commerce Account Manager [Macpherson | 5 days | up to $4500] - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce consultancy in Singapore seeks an E-Commerce Account Manager to manage multiple brand operations across various platforms. The ideal candidate will lead performance management, oversee campaigns, and ensure optimized product listings and stock levels. A Bachelor's degree in Business Administration and 3-5 years of relevant experience are required. Competitive salary offered between $3500 - $4500.

Qualifications

• Minimum 3-5 years of experience in managing e-commerce operations.
• Experience with multiple brand strategies is preferable.

Responsibilities

• Lead and manage e-commerce performance across brands.
• Oversee store operations on platforms like Lazada and Shopee.
• Plan and execute promotional calendars.
• Monitor KPIs and prepare performance reports.

Skills

E-commerce operations management

Performance tracking

Team coordination

Campaign management

Education

Bachelor’s degree in Business Administration

Job description

E-Commerce Account Manager

Work Hour: Mon- Fri

Starting Salary: $3500 - $4500

Location: Paya Lebar Rd, Macpherson

Multi-Brand Strategy & Portfolio Management

• Lead and manage the e-commerce performance of multiple brands across all online platforms.
• Tailor strategies per brand while aligning to overarching company goals.
• Ensure each brand’s voice, positioning, and customer experience is consistent and optimized online.

Store & Platform Operations

• Oversee day-to-day store operations for each brand across Lazada, Shopee, TikTok Shop, and direct-to-consumer websites (e.g., Shopify).
• Ensure accurate and attractive product listings, updated stock availability, and competitive pricing strategies.
• Coordinate listings and bundle strategies tailored to each brand's positioning and sales objectives.

Campaign & Promotion Management

• Plan and execute promotional calendars for each brand in collaboration with marketing and sales teams.
• Manage campaign submissions, flash deals, vouchers, and platform-wide events.
• Negotiate with platform representatives for brand-specific features and marketing opportunities.

Performance Tracking & Optimization

• Monitor and analyze brand-specific KPIs
• Use insights to optimize listings, ad placements, and campaign effectiveness per brand.
• Prepare brand-wise monthly performance reports and improvement plans.

Team & Stakeholder Coordination

• Work closely with internal brand managers, graphic designers, content teams, and logistics coordinators.
• Manage junior e-commerce executives or outsourced support handling operations or chat responses.
• Ensure smooth alignment between sales, marketing, and logistics teams across brands.

Inventory Planning & Fulfilment

• Coordinate with warehouse and logistics teams to manage inbound and outbound stock for multiple brands.
• Forecast demand per brand and plan stock transfers to ensure healthy availability and minimize aged inventory.

Brand Relationship & Growth

• Support brand development goals, including market penetration, pricing strategies, and feedback on product performance.
• Recommend new product introductions or platform expansions based on market demand and sales insights.

Requirements

• Bachelor’s degree in Business Administration, or related field.
• Minimum 3-5 years of experience in managing e-commerce operations, preferably across multiple brands.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279