District Manager (North/ North-East)

7-ELEVEN; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global convenience store chain is seeking a District Manager in Singapore to oversee store operations, optimize sales, and ensure high customer service standards. The ideal candidate will possess a diploma in business management, with at least 8 years of retail management experience, emphasizing leadership, problem-solving, and communication skills. This role involves managing budgets, training staff, and implementing company policies to drive operational success.

Qualifications

• 8+ years in retail management.
• Quantitative aptitude and experience managing budgets.
• Exceptional interpersonal skills.

Responsibilities

• Develop business plans to optimize sales and profits.
• Ensure adherence to HR policies at store level.
• Train and develop team members for efficiency.
• Conduct routine supervision for operational effectiveness.

Skills

Leadership and decision-making ability

Excellent written and verbal communication

Analytical mindset and problem-solving skills

Time management and organizational skills

Education

Diploma in business management or related field

Job description

About Us

A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s product and services range ensures that customer service is always at the heart of every one of its branches.

The Role

The District Manager is responsible for achieving goals such as sales estimates and revenue projections, ensuring that marketing efforts are consistent across each store, managing budget and ensuring that each store operates within budget. Conduct routine supervision to ensure high operating and customer service standard with the stores. Work closely with other support departments on training, recruitment, improvement programs and development projects to achieve Company business objectives.

• Formalize strategy and establish business plan to optimize sales, margin, and profits of assigned stores
• Involve in the analysis and forecast of market trend to assist stores to stay ahead of competition
• Participate in establishing and executing Company policies, procedures, and guidelines to entail operational efficiency
• Conduct routine supervision to ensure all corporate strategies and directives are implemented and executed with excellence at stores to achieve operating effectiveness
• Ensure adherence to HR policies at store level to maintain a well-coordinated and cohesive organization structure
• To train, coach, counsel, direct, appraise and act as a participant or prime mover in hiring, promoting, transferring, replacing, and compensating the team members in the assigned stores.
• To train and develop team members in established techniques and skills, procedures, and company policies to reach a higher level of efficiency
• Supervise store leaders in ensuring a hazards-free, safe, and healthy working environment for team members
• Addressing operational problems that arise
• To build a motivated and highly satisfied team

About You

• Diploma in business management or related field
• Minimum 8 years in retail management
• Quantitative aptitude and experience managing budgets
• Leadership and decision-making ability
• Excellent time management and organizational skills
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Analytical mindset and problem-solving skills