Director, Unified Communications & AV Innovation

VISA WORLDWIDE PTE. LIMITED; Singapore; Hybrid; SGD 150,000 - 200,000; Full time

Job summary

A global payments technology leader in Singapore is seeking a Director of Unified Communication to drive the vision and strategy for UC, AV, and streaming platforms. The successful candidate will ensure operational excellence and enhance user experiences across technologies, such as Teams and Zoom, while leading vendor partnerships. With a strong focus on innovation and team leadership, this role is pivotal to supporting organizational goals and workforce productivity. A bachelor's degree in a related field and extensive experience in workplace technology is required.

Qualifications

• 10+ years of experience in Unified Communications or AV leadership roles.
• Proven ability to develop and execute large enterprise technology strategies.
• Exceptional leadership and communication skills.

Responsibilities

• Develop and execute technology strategies for Unified Communications.
• Lead cross-functional initiatives and oversee platform integrations.
• Manage vendor relationships ensuring best-in-class solutions.
• Monitor and support daily operations of conferencing and streaming platforms.
• Mentor and develop global teams ensuring high performance.

Skills

Unified Communications

Audio Visual

Streaming Technology

Leadership

Cloud Migration

Vendor Management

Education

Bachelor’s degree in Computer Science, IT, Engineering

Master's degree preferred

Tools

Microsoft Teams

Cisco UC Manager

Zoom

Webex

ServiceNow

Job description

A global payments technology leader in Singapore is seeking a Director of Unified Communication to drive the vision and strategy for UC, AV, and streaming platforms. The successful candidate will ensure operational excellence and enhance user experiences across technologies, such as Teams and Zoom, while leading vendor partnerships. With a strong focus on innovation and team leadership, this role is pivotal to supporting organizational goals and workforce productivity. A bachelor's degree in a related field and extensive experience in workplace technology is required.