Dining Room Supervisor & Guest Experience Lead

MARTINO AGENCY; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant agency in Singapore seeks a Restaurant Captain to oversee dining operations. You will supervise staff, manage reservations, and ensure exceptional customer service. The ideal candidate has proven supervisory experience in a restaurant, strong leadership skills, and a commitment to quality service. This role is essential for maintaining a positive guest experience and collaborating with the kitchen for timely service.

Qualifications

• Proven experience in a supervisory role within a restaurant.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and a commitment to quality service.

Responsibilities

• Supervise and coordinate the activities of dining room staff.
• Ensure excellent customer service and address guest complaints.
• Manage reservations and seating arrangements.
• Train and mentor new staff members.
• Maintain cleanliness and organization of the dining area.

Skills

Strong leadership

Excellent communication

Organizational skills

Attention to detail

Job description

A leading restaurant agency in Singapore seeks a Restaurant Captain to oversee dining operations. You will supervise staff, manage reservations, and ensure exceptional customer service. The ideal candidate has proven supervisory experience in a restaurant, strong leadership skills, and a commitment to quality service. This role is essential for maintaining a positive guest experience and collaborating with the kitchen for timely service.