Digital Banking Concierge

Recruit Express Pte Ltd; Singapore; On-site; SGD 26,000 - 38,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an entry-level customer service representative to greet customers and promote banking accounts and debit cards. You will share product information and assist with digital account opening, handling basic enquiries and directing customers to the appropriate channels.

The role emphasizes strong communication, interpersonal skills, and a customer-focused approach in a banking environment.

Qualifications

• Good communication and interpersonal skills.
• Customer service or sales experience is an advantage.
• Diploma in any field.

Responsibilities

• Greet and engage customers in a friendly and professional manner.
• Promote accounts and debit cards.
• Share product information, promotions and benefits with customers.
• Assist customers with digital account opening and applications.
• Handle basic banking enquiries and direct customers to the appropriate channels.

Skills

Communication

Interpersonal skills

Customer service

Sales experience

Education

Diploma

Job description

Recruit Express Pte Ltd is seeking an entry-level customer service representative to greet customers and promote banking accounts and debit cards. You will share product information and assist with digital account opening, handling basic enquiries and directing customers to the appropriate channels.

The role emphasizes strong communication, interpersonal skills, and a customer-focused approach in a banking environment.