Personal Banking & Digital Services Specialist

OCBC Bank; Singapore; On-site; SGD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Professional development opportunities

Job summary

OCBC Bank in Singapore invites you to join our customer service team at a branch, delivering a warm, professional service while handling day-to-day transactions and inquiries.

You will promote digital banking adoption, resolve issues at first contact where possible, and ensure compliance with regulatory requirements. Fresh graduates with strong communication and teamwork are welcome to apply for a structured development path.

Qualifications

• Diploma or Bachelor’s degree preferred.
• Strong interpersonal and communication skills.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Handle day-to-day branch transactions and customer enquiries.
• Promote and educate customers on digital banking channels.
• Handle service requests and fulfill transactions in a compliant manner.

Skills

Interpersonal skills

Communication

Team player

Multitasking

Learning agility

Fresh graduates welcome

Education

Diploma or Bachelor’s degree

Job description

OCBC Bank in Singapore invites you to join our customer service team at a branch, delivering a warm, professional service while handling day-to-day transactions and inquiries.

You will promote digital banking adoption, resolve issues at first contact where possible, and ensure compliance with regulatory requirements. Fresh graduates with strong communication and teamwork are welcome to apply for a structured development path.