Device Engineer: IT Device Support & User Training

Masters Career Consultancy Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology consultancy firm in Singapore is seeking an IT Support Technician to perform asset management of infrastructure and computing devices. The role involves providing technical support for Windows, iOS, and Android platforms, alongside training users on device usage. Ideal candidates should have at least a Nitec or Diploma in Computer Science, coupled with a minimum of 1 year of experience in an IT-related role. This position also includes helpdesk duties and assisting the Team Leader with Windows Server patching.

Qualifications

• At least 1 year experience in IT related role.
• Proficient in supporting Windows, iOS, and Android devices.

Responsibilities

• Perform Asset Management of Infrastructure and Computing Devices.
• Provide computer support services for software and hardware.
• Work with 3rd party vendors.
• Provide training and coaching for users on computer devices.
• Complete assigned tasks on time and to user satisfaction.
• Handle helpdesk duties.
• Backup Team Leader for patching and report extracting duties.

Skills

Technical Skills and experience supporting Computing Devices

Troubleshooting

Education

Nitec / Diploma in Computer Science/IT or equivalent

Job description

A technology consultancy firm in Singapore is seeking an IT Support Technician to perform asset management of infrastructure and computing devices. The role involves providing technical support for Windows, iOS, and Android platforms, alongside training users on device usage. Ideal candidates should have at least a Nitec or Diploma in Computer Science, coupled with a minimum of 1 year of experience in an IT-related role. This position also includes helpdesk duties and assisting the Team Leader with Windows Server patching.