Desktop Support (2 years contract)

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A reputable IT service provider in Singapore is looking for a Desktop Support Engineer to provide on-site IT support and ensure smooth daily operations. Key responsibilities include troubleshooting hardware and software issues, managing IT assets, and performing Active Directory administration. Candidates should have 1–2 years of experience in desktop support and basic networking knowledge such as IP addressing and DHCP. Interested applicants should email their resume for immediate processing.

Qualifications

• 1–2 years of experience in desktop support or IT helpdesk.
• Basic networking knowledge (IP addressing, DNS, DHCP, LAN/WAN).

Responsibilities

• Deliver on-site helpdesk support for hardware, software, and network issues.
• Install, configure, and maintain IT equipment.
• Perform Active Directory administration and manage GPO.
• Manage IT assets and maintenance contracts.

Skills

Technical Documentation

Troubleshooting

Windows 10

Technical Assistance

Hardware

Asset Tracking

Active Directory

DHCP

Windows 7

Vendor Coordination

Networking

System Administration

DNS

Technical Support

Job description

Roles & Responsibilities

We are seeking a proactive, service-oriented Desktop Support Engineer to provide on-site IT support and ensure smooth daily operations. The role involves hands-on troubleshooting, system administration, vendor coordination, and support for IT projects, requiring a solid foundation in end-user support, basic networking, and independent problem-solving.

Key Responsibilities

• Deliver on-site helpdesk support, troubleshooting hardware, software, network, and peripheral issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Perform Active Directory administration, including domain and GPO management.
• Conduct standard client system setup, patching, configuration, and troubleshooting.
• Liaise with vendors, contractors, and clients to resolve issues and support project delivery.
• Assist in IT projects such as system upgrades, new deployments, and office relocations.
• Manage IT assets, procurement administration, and maintenance contracts.
• Maintain accurate documentation of incidents, resolutions, and system changes.
• Ensure compliance with IT policies and procedures.
• Provide end-user training and briefings.

Requirements

• 1–2 years of experience in desktop support or IT helpdesk.
• Basic networking knowledge (IP addressing, DNS, DHCP, LAN/WAN).

Working Location: AMK

(EA Reg No: 20C0312)
Please email a copy of your detailed resume to [e-mail] for immediate processing.
Only shortlisted candidates will be notified.

Tell employers what skills you have

• Technical Documentation
• Troubleshooting
• Windows 10
• Technical Assistance
• Hardware
• Asset Tracking
• Laptops
• Active Directory
• DHCP
• Windows 7
• Administration
• Information Technology
• Vendor Coordination
• Networking
• Operating Systems
• Windows
• System Administration
• DNS
• Troubleshooting Hardware
• Technical Support