Deskside/Desktop Support Engineer

ENNOVATEZ PTE. LTD.; Serangoon Garden Circus; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology solutions provider in Singapore is seeking experienced Deskside/Desktop Support Engineers to provide End User Computing support to multinational companies. Candidates should have relevant degrees and proven experience in IT support. Strong troubleshooting skills and the ability to work in a team are essential. Interested candidates can email their resumes for consideration.

Qualifications

• At least 3 years of IT deskside support experience for junior level.
• At least more than 6 years of IT deskside support experience for senior level.
• Familiar with Service Desk ticketing systems.

Responsibilities

• Provide level 2 End User Computing support.
• Perform hardware and software troubleshooting for PCs.
• Handle asset and peripherals inventory management.
• Provide support for off hours or ad hoc duties.

Skills

Windows OS proficiency

Hardware troubleshooting

Software troubleshooting

Customer service skills

Problem-solving skills

Team player

Excellent communication

Education

Diploma/Bachelor’s degree in computer science

Job description

Deskside/Desktop Support Engineer

We are looking forexperienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

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You can email your resume to us at [e-mail]