Deputy Manager Admissions

GLOBAL INDIAN INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent educational institution in Singapore is seeking a results-driven individual to manage student admissions. The role involves executing sales goals, developing effective strategies for student enrolment, and enhancing parent engagement. The ideal candidate should have a diploma or degree in a relevant field and strong skills in leadership, communication, and data analysis. This position requires motivated individuals committed to achieving enrollment targets and ensuring compliance with educational regulations.

Qualifications

• Preferred Diploma or degree in a relevant field.
• Strong leadership and team management skills required.
• Excellent verbal and written communication skills essential.
• Ability to analyze data and generate reports is important.
• Must demonstrate strong problem-solving and decision-making skills.
• Candidate should be patient, empathetic, and customer-focused.
• Highly organized and detail-oriented.
• Adaptable to changing environments.

Responsibilities

• Execute sales goals for the region and forecast student enrolment goals.
• Develop admissions strategies aligned with organizational objectives.
• Ensure student enrolment and enhance parent engagement.
• Meet monthly admission targets through effective marketing and sales strategy.
• Update relevant details on CRM and perform data analytics.

Skills

Leadership and team management

Verbal and written communication

Data analysis

Problem-solving

Customer focus

Organizational skills

Education

Diploma or degree in Business Administration, Communications, Customer Service

Tools

MS Office

Customer service management tools

Job description

Job Description/Summary:

• Execute sales goals for the region, Forecast Annual, Quarterly and monthly student enrolment goals along with the Admissions Team
• Develop admissions strategies through information analysis and recommendations; establish functional objectives in line with organizational objectives
• Ensure student enrolment in the school - constantly strive to learn and adopt relevant best practices to improve parent engagement and experience so that the school’s enrolment goals are achieved.
• Meet the monthly admission target by managing end to end marketing and sales strategy across the defined territory in accordance with the Budgeted numbers.
• Ensure all relevant details are updated on the CRM/Hubspot for reference and review. Using data analytics to ensure effective pipeline management and regular updation of reports for management & senior stakeholders.
• Plan and execute regular training and knowledge enhancement sessions of the team on the use of various sales tools and counselling techniques.
• Motivate, inspire, train and support the team for achieving the predetermined targets of student admissions.
• Regularly plan and conduct parent engagement events and open houses to drive walk-ins and conversions
• Develop and monitor statistical reports to enhance recruitment strategies, yield management, forecasting and operational efficiency
• Manage the data compliance and documentation as per regulations set by the local

Requirements:

• Diploma or degree in Business Administration, Communications, Customer Service, or a related field preferred.
• Strong leadership and team management skills.
• Excellent verbal and written communication skills.
• Ability to analyze data and generate reports.
• Strong problem-solving and decision-making skills.
• Patient, empathetic, and customer-focused.
• Highly organized, detail-oriented, and adaptable to changing environments.
• Proficient in MS Office and customer service management tools.

Working Days: 5.5