Dental Receptionist

CULTIVAR ASIA PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A dental clinic in Singapore is seeking a friendly and organized Dental Receptionist to support front-desk operations. The role involves greeting patients, managing appointments, maintaining records, and handling billing. The ideal candidate will have strong communication skills, a professional demeanor, and basic computer proficiency. Experience in a dental or medical environment is advantageous. This position promotes a collaborative atmosphere in a fast-paced setting.

Qualifications

• Prior experience in a dental/medical office is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to handle occasional administrative or support tasks.
• Good organizational and multitasking abilities.
• Basic computer skills (MS Office, scheduling software, patient management systems).
• Attention to detail and accuracy, especially for scheduling and billing.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and messages, providing information or directing inquiries appropriately.
• Schedule and manage patient appointments, cancellations, and follow-ups.
• Maintain patient records and ensure confidentiality.
• Handle billing, payments, and insurance claims accurately.
• Assist patients with forms and treatment explanations.
• Manage administrative tasks such as filing and data entry.
• Ensure the reception area is clean, organized, and presentable.

Skills

Excellent communication and interpersonal skills

Professional and friendly demeanor

Good organizational and multitasking abilities

Basic computer skills (MS Office, scheduling software)

Attention to detail and accuracy

Basic computer skills

Education

Diploma or certificate in Administration, Office Management or equivalent

Job description

Our client is seeking a friendly and organized Dental Receptionist to join their dental clinic team and support smooth front-desk operations. The ideal candidate will have excellent communication and interpersonal skills, a professional and welcoming attitude, and the ability to work efficiently both as part of a team and independently in a fast-paced environment.

Key Responsibilities:

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and messages, providing information or directing inquiries appropriately.
• Schedule and manage patient appointments, cancellations, and follow-ups.
• Maintain patient records, update personal information, and ensure confidentiality.
• Handle billing, payments, and insurance claims accurately.
• Coordinate with dental staff for smooth patient flow.
• Manage administrative tasks such as filing, data entry, and office supplies.
• Ensure the reception area is clean, organized, and presentable.
• Assist patients with forms, treatment explanations, and any inquiries about procedures or policies.

Requirements:

• Diploma or certificate in Administration, Office Management, or equivalent; prior experience in a dental/medical office is a plus.
• Excellent communication and interpersonal skills.
• Professional and friendly demeanor with strong customer service orientation.
• Good organizational and multitasking abilities.
• Basic computer skills (MS Office, scheduling software, patient management systems).
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and accuracy, especially for scheduling and billing.
• Flexibility to handle occasional administrative or support tasks as needed.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each job move, and your past and expected salary.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Woo Gu Ming (R24123795)

Cultivar Asia Pte Ltd | EA License: 19C9782

www.cultivar.asia