Customer Support Assistant [Govt Sector / Central Location]

SCIENTEC CONSULTING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading consulting firm in Singapore is seeking Customer Service Officers to support daily operations. You will respond to customer enquiries via email and phone, promote e-services, and assist with administrative tasks. Candidates should have a minimum GCE ‘A’ Level or Diploma, good communication skills, and be comfortable in a call centre environment. This role offers an hourly wage of $13.60 with a duration of 3 months.

Qualifications

• Minimum GCE ‘A’ Level or Diploma.
• Comfortable working in a call centre environment.
• Good communication skills and customer-oriented.

Responsibilities

• Respond to customer enquiries via email and phone.
• Promote and guide users on the use of e-services and the chatbot.
• Assist with general administrative tasks as required.

Skills

Good communication skills

Customer-oriented

Education

Minimum GCE ‘A’ Level or Diploma

Job description

Location: Central
Working Hours: 8:30am - 5:30pm
Salary: $13.60 per hour
Duration: 3 months

Job Description

We are seeking Customer Service Officers to support daily customer service operations. You will handle a range of enquiries and guide customers in using digital services while providing timely and accurate assistance.

Responsibilities

• Respond to customer enquiries via email and phone
• Promote and guide users on the use of e-services and the chatbot
• Assist with general administrative tasks as required

Requirements

• Minimum GCE ‘A’ Level or Diploma
• Comfortable working in a call centre environment
• Good communication skills and customer-oriented

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This authorizes us to:

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• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lai Gan Sao (Victoria) - Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781