Customer Service Representative (Warehouse)

WGT Events & HR Group; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

A logistics and events management company in Singapore is seeking a Customer Service Representative to coordinate customer and warehouse communications. The ideal candidate will have at least a GCE O Level, 1 year of relevant experience, and a basic understanding of shipping and warehousing. Strong interpersonal skills and a customer service orientation are essential. This is an entry-level position with opportunities for growth.

Qualifications

• Entry Level specialized in Logistics/Supply Chain or equivalent.
• 1 year of relevant experience in related field.
• Basic understanding of shipping & warehousing.

Responsibilities

• Coordinate and liaise with customers, forwarders & warehouse.
• Prepare and handle delivery documents.
• Assist customers with stock queries and shipment schedules.
• Liaise with warehouse for shipments.
• Prepare monthly KPI reports.

Skills

Customer Service

Education

GCE O Level

Job description

Customer Service Representative (Warehouse)

Job Description:

Duties & Responsibilities:

• Coordinate and liaise with customers, forwarders & warehouse for shipment readiness and delivery schedules
• Prepare and handling of day-to-day documents for delivery
• Assist & update customers with stock queries and shipment schedules
• Liaise with warehouse for shipments
• Prepare monthly reports for KPI
• Any other ad-hoc duties as assigned

Requirements:

• Preferably Entry Level specialized in Logistics/Supply Chain or equivalent.
• Min GCE O Level with 1 year of relevant experience in related field
• Basic understanding on shipping & warehousing knowledge
• Good interpersonal skill & customer service oriented

Required Skills:

Customer Service

Salary Package: