Customer Service Officer [Ang Mo Kio | 5 days | up to $4000] - LCYL

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer to provide exceptional support to corporate customers. The role includes managing orders, responding to inquiries, and preparing quotations. Candidates should possess at least 3 years of relevant experience and a degree or diploma. This position offers working hours from Monday to Friday, located in Ang Mo Kio, with a salary range of $2,500 to $4,000, depending on experience.

Qualifications

• At least 3 years of relevant working experience in customer service.
• Ability to manage multiple projects with short deadlines.
• Willingness to work after office hours when required.

Responsibilities

• Provide good customer support to corporate customers.
• Respond to customer inquiries promptly.
• Prepare and submit quotations and required documents.

Skills

Customer service skills

Communication skills

Project management

Education

Degree or Diploma

Job description

Customer Service Officer

• Working days: Monday - Friday 830am to 530pm
• Working Location : Ang Mo Kio
• Salary: $2,500 - $4,000 (depend on exp)

Job Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Job Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position
• Able to work after office hours when requiredExperience in managing multiple projects/engagements with short deadlines is an advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279