Customer Service Manager (Aviation/ Oil & Gas/ Pharmaceutical, up to $8,000)

RECRUIT EXPERT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a professional to strategize and manage client relationships effectively. The ideal candidate will have a degree in Supply Chain Management and at least three years of experience in aviation, oil & gas, or pharmaceutical industries. This role involves driving strategies for profitability and operational efficiency while ensuring high-quality service delivery. Interested candidates should email their resume in MS Word format for consideration.

Qualifications

• At least 3 years of experience managing client relationships within a commercial or operational environment.
• Ability to balance multiple priorities and deliver outcomes within time constraints.

Responsibilities

• Plan and execute account-level strategies to support profitability.
• Oversee service arrangements and identify improvement opportunities.
• Work with internal stakeholders to deliver a high-quality client experience.
• Review performance data and recommend actions for improvement.

Skills

Client relationship management

Strategic planning

Operational efficiency

Data analysis

Education

Degree in Supply Chain Management or equivalent

Job description

• Plan and execute account-level strategies that support profitability, operational efficiency, and long-term value creation.
• Oversee service arrangements, ensuring commitments are met and improvement opportunities are identified and acted upon.Explore and develop additional opportunities within existing client relationships.
• Work closely with internal stakeholders to deliver a consistent and high-quality experience to clients.
• Review performance data and trends, facilitate regular business discussions, and recommend actions to improve results.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 3 years of experience managing client relationships within a commercial or operational environment in either aviation/ oil & gas / pharmaceutical industry.
• Capable of balancing multiple priorities and delivering outcomes within time constraints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [e-mail]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740