Customer Service Fraud #ESY

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a dedicated professional to manage scam allegations as a primary point of contact for customers. This role involves leading in-depth investigations into claims, analyzing evidence, and formulating recommendations based on findings. Ideal candidates should have strong analytical skills and effective communication abilities to interact with clients effectively. Interested applicants must email their resumes to apply.

Qualifications

• Strong analytical and investigative skills.
• Ability to synthesize evidence into actionable insights.
• Excellent communication and interpersonal skills.

Responsibilities

• Serve as the primary point of contact for customers to manage scam allegations.
• Lead thorough investigations into scam allegations.
• Analyse evidence to identify patterns and provide recommendations.

Job description

Job scope:

• Serve as the primary point of contact for customers to manage scam allegations.
• Lead thorough, unbiased, and timely investigations into scam allegations, ensuring a fair and objective assessment of the facts.
• Analyse and synthesise evidence and documentation to identify patterns and trends, and provide well-reasoned recommendations based on the findings.

Interested candidates, please email your resume to [e-mail]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted