Customer Service Executive

MINT MEDIA SPORTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic lifestyle company in Singapore is seeking a Customer Service Executive to enhance customer experiences and support operations in a fast-growing environment. Ideal candidates are fresh polytechnic graduates with excellent communication skills and a passion for media or sports. The role includes assisting in customer service, operations, and marketing initiatives, with opportunities to grow into managerial positions.

Benefits

Competitive salary and benefits package

Comprehensive on-the-job training and mentorship

Opportunities to grow into a managerial role

Dynamic, team-oriented work environment

Engagement in the exciting sports and lifestyle industry

Qualifications

• Diploma from a polytechnic (business, comms/media, marketing or hospitality-related fields preferred).
• Excellent interpersonal and communication skills.
• A proactive and customer-focused mindset.
• Interest in sports and an eagerness to learn about Padel.
• Ability to adapt and thrive in a fast-paced, growing environment.
• Willingness to take on additional responsibilities as part of career development.

Responsibilities

• Provide top-notch customer service by addressing inquiries, bookings, and feedback with professionalism.
• Assist in the day-to-day operations of our Padel courts.
• Support marketing and community-building initiatives.
• Collaborate with the team to streamline processes.
• Participate in management training programs for future leadership roles.
• Contribute to the development and execution of expansion plans.

Skills

Excellent interpersonal and communication skills

Proactive and customer-focused mindset

Interest in sports

Adaptability to fast-paced environments

Education

Diploma from a polytechnic in business, comms/media, marketing or hospitality

Job description

About Us

Prime Padel is a lifestyle and experience company offering world-class courts, exceptional service, and a thriving community in Singapore, Malaysia, and Indonesia. As we expand across the region, we are looking for a motivated individual to join our team and grow with us.

Job Description

As a Customer Service Executive, you will be the face of Prime Padel, ensuring exceptional customer experiences while learning the ropes of managing operations. This role is perfect for a fresh polytechnic graduate with a passion for media or sports, excellent communication skills, and a hunger to grow into a managerial role.

Key Responsibilities

• Provide top-notch customer service by addressing inquiries, bookings, and feedback with professionalism and efficiency.
• Assist in the day-to-day operations of our Padel courts, ensuring a smooth and enjoyable experience for all customers.
• Support marketing and community-building initiatives to grow our customer base.
• Collaborate with the team to streamline processes and improve services.
• Participate in management training programs to prepare for future leadership roles.
• Contribute to the development and execution of expansion plans across the region.

Requirements

• Diploma from a polytechnic (business, comms/media, marketing or hospitality-related fields preferred).
• Excellent interpersonal and communication skills.
• A proactive and customer-focused mindset.
• Interest in sports and an eagerness to learn about Padel.
• Ability to adapt and thrive in a fast-paced, growing environment.
• Willingness to take on additional responsibilities as part of career development.

What We Offer

• Competitive salary and benefits package.
• Comprehensive on-the-job training and mentorship.
• Opportunities to grow into a managerial role as we expand regionally.
• A dynamic, team-oriented work environment in the exciting sports and lifestyle industry.
• Be part of a company shaping the future of Padel in Southeast Asia.

How to Apply

If you’re ready to kickstart your career in a vibrant and fast-growing industry, we want to hear from you! Send your resume and a brief cover letter explaining why you’re excited to join Prime Padel.

Join us and grow with Prime Padel!