Customer Service cum Admin Executive | Entry level/ Basic $2500/ Near MRT/ Bonus

STAFFKING PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Customer Service Representative to handle inquiries via phone and email. Responsibilities include preparing quotations, coordinating technician schedules, and maintaining customer records. The position is suitable for entry-level candidates as on-the-job training is provided. Candidates with 1-2 years of experience in administration or customer service are preferred. This role offers a collaborative work environment and a basic salary of up to $2500.

Benefits

Basic salary up to $2500

Friendly and collaborative work environment

On job training provided

Qualifications

• Entry-level candidates welcome, training provided.
• Relevant 1-2 years experience in Administration or Customer Service preferred.
• Good communication and coordination skills.

Responsibilities

• Handle customer enquiries and calls via phone & emails.
• Prepare and follow up on quotations, sales proposals, and maintenance contracts.
• Schedule and coordinate daily work for technicians.

Skills

Communication skills

Coordination skills

Microsoft Office proficiency

Customer-oriented

Job description

Benefits:

• Basic salary up to $2500
• Friendly and collaborative work environment
• On job training provided
• Northeast (Walking distance near MRT)

Job Scope:

• Handle customer enquiries and calls via phone & emails
• Respond promptly to customer questions, feedback, and complaints in a professional manner
• Prepare and follow up on quotations, sales proposals, and maintenance contracts
• Prepare invoices and coordinate with the Accounts team to ensure timely payments
• Schedule and coordinate daily work for technicians and confirm next-day appointments with customers
• Update and maintain appointment schedules and customer records in the system
• Liaise with suppliers, contractors, and external partners when required
• Prepare and submit monthly sales and service reports
• Support the Service Department and assist with other administrative tasks
• Perform ad-hoc duties as assigned by the Service Manager

Job Requirements:

• Entry-level candidates are welcome, on job training will be provided.
• Relevant 1–2 years of experience in Administration or Customer Service is preferred
• Proficient in Microsoft Office
• Good communication and coordination skills
• Well-organised and customer-oriented

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chia Choon Wing (R23112010)