Customer Service Assistant

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local recruitment agency is seeking a Customer Service Assistant for their office in Promenade, Singapore. The ideal candidate will manage client interactions, handle administrative tasks, and ensure professional reception services. Candidates should possess at least an O Level certificate and have a minimum of 1 year in customer service. The position offers a salary of up to $3,200 with performance bonuses and staff benefits. This is a permanent role, with working hours from 8.45 am to 6 pm, Monday to Friday.

Benefits

Performance Bonus

Staff Benefits

Qualifications

• At least O Level certificate.
• At least 1 year of relevant experience in customer service.

Responsibilities

• Answer phone calls and greet clients professionally.
• Take messages for clients as needed.
• Handle filing and general administrative tasks.
• Ensure accurate billing entries on timesheets.
• Address complaints and compliments effectively.
• Perform any other ad-hoc duties as required.

Skills

Customer service experience

Professional communication

Administrative skills

Education

O Level certificate

Job description

• Position: Customer Service Assistant (Reception)

• Location: Promenade

• Working hours: Monday to Friday (8.45am - 6pm)

• Salary (commensurate with experience): Up to $3,200 + Performance Bonus + Staff Benefits

• Duration: Permanent

• Industry: Coworking Space

Main Responsibilities

• Answer phone calls, greet clients in a professional manner

• Taking messages for clients as they require, straight onto their phones, via voicemail or written

• Filing, general administrative matters, take charge of receptionist matters

• Ensuring that all billing are filled out immediately and accurately in your time sheet and all cleaning or handyman issues are written into the appropriate books

• Handle complaints and compliments

• Any other ad-hoc duties required

Requirements

• At least O Level certificate

• At least 1 year of relevant experience in customer service

Email to: [e-mail] for more information.

We do not charge our candidates any referral fee nor bind them with any contract.

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.