Customer Relations Officer (BSC)

RICH CONSTRUCTION COMPANY PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading construction firm in Singapore is looking for a Public Relation Officer. The role involves planning and coordinating public relations programs, handling public inquiries, and maintaining communication records. The ideal candidate should have GCE 'O'/'A' Level and 1 to 2 years of relevant experience, preferably in the building trade. Strong communication and interpersonal skills are essential for managing responses and mitigating complaints effectively.

Qualifications

• 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor.
• Strong communication and interpersonal skills.

Responsibilities

• Plan and coordinate Public Relation programme for the project.
• Handle enquiries and feedback from the public.
• Manage internal and external communication issues.
• Maintain and file up-to-date records.

Skills

Good communication

Interpersonal skills

Education

GCE 'O'/'A' Level

Job description

Job Description:

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parties such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities
• Filing and maintaining up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication & interpersonal skills