Customer Quality Engineer (Semiconductor MNC)

RECRUITPEDIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading semiconductor company in Singapore is looking for a Customer Quality Engineer. This role involves handling customer quality issues, leading investigations, and implementing corrective actions. The ideal candidate will have at least a degree in engineering and 4-5 years of experience in customer quality within the equipment manufacturing industry. The position offers the opportunity to collaborate with cross-functional teams to drive continuous improvement in quality processes.

Qualifications

• 4-5 years of customer quality experience in the equipment manufacturing industry.
• Good understanding of ISO 9001 and CAPA processes.

Responsibilities

• Act as the main contact for customer quality issues.
• Lead investigations and implement corrective actions.
• Monitor quality KPIs and drive improvement initiatives.
• Collaborate with cross-functional teams to ensure compliance.
• Perform First Article Inspections and maintain documentation.
• Provide training on quality standards to internal teams.

Skills

Customer quality experience

Good communication skills

Proficient in ISO 9001

Root cause analysis

CAPA processes

Education

Minimum Degree in engineering field

Job description

Our client is one of the leading players in the Semiconductor sector. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities of Customer Quality Engineer:

• Act as the main contact for customer quality issues, communication, and audits
• Lead investigations, implement CAPA, and close non-conformance cases
• Monitor quality data, KPIs, and drive continuous improvement initiatives
• Collaborate with cross-functional teams (Engineering, Manufacturing, Supply Chain) to ensure compliance
• Perform First Article Inspections (FAI) and maintain process control documentation
• Provide training on quality standards and best practices to internal teams

Requirements:

• Min Degree in engineering field
• Min 4-5 years of customer quality experience in equipment manufacturing industry
• Good communication skills
• Proficient in ISO 9001, root cause analysis tools, and CAPA processes.

We are an equal opportunities employer.