Customer Experience & Operations Lead (Weekend Availability)

SEIMPI SCHOOL OF MUSIC LLP; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading music education institution in Singapore is seeking a proactive individual to promote courses and products, execute marketing campaigns, and provide administrative support for smooth daily operations. The role requires excellent customer service skills, fluency in English, and the ability to work independently and under pressure. Previous experience in administration and teamwork is preferred. Flexibility to work shifts and weekends is essential.

Qualifications

• Strong interest in customer service and relationship-building.
• Must be fluent in spoken and written English.
• Able to work under pressure and in a fast-paced environment.

Responsibilities

• Promote our School's courses and products.
• Execute internal and external marketing campaigns.
• Administer policies and procedures for daily operations.
• Provide administrative support to ensure smooth centre operations.
• Perform adhoc duties as needed.

Skills

Microsoft Office

Written English

Interpersonal Skills

Digital Marketing

Customer Service

Ability to Work Independently

Administration

Work Under Pressure

Team Player

Excel

Job description

A leading music education institution in Singapore is seeking a proactive individual to promote courses and products, execute marketing campaigns, and provide administrative support for smooth daily operations. The role requires excellent customer service skills, fluency in English, and the ability to work independently and under pressure. Previous experience in administration and teamwork is preferred. Flexibility to work shifts and weekends is essential.