Customer Care & Service Coordination Specialist

Staffhub Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A staffing solutions provider based in Singapore seeks a Customer Service Coordinator to manage customer inquiries, prepare quotations, and support the service team with administrative tasks. The ideal candidate will have at least 2 years of experience in customer service, preferably within manufacturing, and must possess strong communication and organizational skills. Proficiency in MS Office is essential for this role, which offers opportunities in a dynamic environment.

Qualifications

• At least 2 years of working experience in customer service preferable in manufacturing.
• Computer literate with proficiency in MS Office applications.
• Able to communicate well and be meticulous.

Responsibilities

• Answer customer telephone service needs and complaints professionally.
• Prepare quotations and handle data entries.
• Provide administrative and operational support for the service team.
• Follow up and coordinate with customers on work schedules.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Education

GCE N Level/ITE Certificate in office skills

Tools

MS Office

Job description

A staffing solutions provider based in Singapore seeks a Customer Service Coordinator to manage customer inquiries, prepare quotations, and support the service team with administrative tasks. The ideal candidate will have at least 2 years of experience in customer service, preferably within manufacturing, and must possess strong communication and organizational skills. Proficiency in MS Office is essential for this role, which offers opportunities in a dynamic environment.