Corporate Technology Support Engineer

MENRVA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global hedge fund is seeking an experienced technology professional to provide application support and ensure production stability. You will work on various automation projects and have exposure to cloud capabilities, primarily AWS. Required qualifications include a degree in Computer Science or related field and 5-10 years of relevant experience. Strong SQL skills and the ability to communicate effectively with senior management are essential. This role includes collaboration with DevOps teams and problem-solving responsibilities.

Qualifications

• Experience ranging from 5-10 years in application support functions.
• Hands-on expertise in solving issues and managing communication.
• Mandatory experience supporting applications in Cloud space, preferably AWS.

Responsibilities

• Support applications in various functional areas like Middle Office, Back Office, and Treasury.
• Assist in operational tasks such as day-to-day support and incident management.
• Collaborate with development teams and support various DevOps tools.

Skills

Application support functions

SQL skills

UNIX/Linux environments

DevOps tools

Problem solving

Analytic skills

Communication skills

Independent work ethic

Team player

Education

Degree in Computer Science / Engineering or related field

Tools

SQL

TeamCity

Jenkins

GitHub

Octopus

Confluence

ITRS Geneos

Datadog

Job description

Overview

Menrva Group is working with a prestigious global hedge fund to identify an experienced technology professional to focus heavily on day-to-day application support functions within the firm including Treasury, Middle Office, Operations, Finance and Compliance. You will be responsible for ensuring production stability and providing world class support to our users. In addition, you will have an opportunity work on various automation projects as well as exposure to our efforts to increase our capabilities in the cloud (primarily AWS).

Principal Responsibilities

• Work within a team of experienced technologists to support applications in various functional areas like Middle Office, Back Office and Treasury.
• Assist in operational tasks such as day-to-day support, incident and problem management and deployment of application releases.
• Develop an appreciation for and participate in process improvement and automation initiatives
• Collaborate with development teams and support various DevOps tools like TeamCity, Jenkins, GitHub, Octopus and Confluence etc.
• To be able to communicate to senior management by giving appropriate updates during outages
• Drive outage calls, engage stakeholders and take ownership in drafting communication around it, including post mortem reports

Qualifications/Skills Required

• Degree or Postgraduate holder in Computer Science / Engineering or related field with experience ranging from 5-10 years.
• Previous expertise in application support functions, hands-on expertise solving issues and managing senior management communication
• Excellent SQL skills and knowledge of any relational database system.
• Ability to support both Windows and Unix/Linux environments but must be comfortable in UNIX
• Experience with enterprise monitoring and alerting tools (i.e.ITRS Geneos, Datadog, etc)
• Mandatory working experience supporting application in Cloud space, preferably AWS OR hands-on experience supporting Openlink Endur (ERTM) application
• Financial Sector knowledge and experience will be a bonus
• Good problem solving and analytic skills.
• Must be able to learn and pick up new concepts quickly
• Strong written and verbal communication skills
• Person must show great commitment and ownership at work
• Self-starter, energetic, independent work ethic
• Excellent team player

Please upload your most recent CV to register your interest.