Contract Management Manager (1 Year Contract)

CERTIS GROUP - GHR; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading service provider in Singapore is seeking a Contract Manager to track and monitor contract performance, ensuring compliance and effective stakeholder management. The ideal candidate has a Bachelor's degree and 2–3 years of contract management experience in government or security services. You will be responsible for contractual obligations and process improvements while enjoying competitive remuneration and comprehensive benefits, contributing to a mission that goes beyond operations.

Benefits

Competitive remuneration package

Performance-based incentives

Comprehensive medical and dental coverage

Holistic wellness initiatives

Dedicated mental health support

Qualifications

• 2–3 years of experience in contract management, preferably within government or facilities/security services sectors.
• Strong understanding of contractual frameworks and compliance monitoring.
• Meticulous attention to detail with solid organizational skills.

Responsibilities

• Track and monitor contract performance against Key Performance Matrices.
• Prepare and present regular compliance reports to senior management.
• Identify performance gaps and develop corrective actions.
• Maintain an up-to-date repository of all contracts and documentation.

Skills

Contract management

Vendor management

Client account management

Communication skills

Analytical skills

Problem-solving

Education

Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Office Suite

Contract management systems

Job description

About Certis

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here—with us.

Life at Certis

Power a Smarter, Safer World with Tech: We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.

Shape the Future: Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.

Where Purpose Meets Possibility: From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

Contract Performance & Compliance

• Track and monitor Certis’s MHA contract performance against contractual Key Performance Matrices (KPMs) and service-level obligations.
• Prepare and present regular performance and compliance reports to senior management and key stakeholders.
• Identify performance gaps, risks, and areas for improvement; work with operational teams to develop and implement corrective actions.
• Ensure all contractual commitments are fulfilled in accordance with company policies, regulatory standards, and client requirements.

Contract Administration & Governance

• Maintain an up-to-date repository of all contracts, amendments, and related documentation.
• Conduct periodic reviews of contracts to ensure relevance, compliance, and operational alignment.
• Develop and standardize templates, tools, and procedures for effective contract management.

Stakeholder Management

• Serve as the primary point of contact for contract-related matters between the company, MHA, and other external stakeholders.
• Communicate proactively with internal teams (operations, finance, HR, legal) to ensure mutual understanding of contractual obligations.
• Attend monthly meetings with MHA representatives and other key stakeholders to review performance, discuss challenges, and plan improvements.
• Facilitate resolution of contractual disputes, issues, or ambiguities in a timely and professional manner.

Risk Management & Continuous Improvement

• Identify potential contractual and operational risks; recommend mitigation strategies.
• Support audit exercises and ensure readiness for client or internal reviews.
• Propose and implement process improvements to strengthen contract governance and operational efficiency.

Skills & Experience

• Bachelor’s Degree in Business Administration or related field.
• 2–3 years of experience in contract management, vendor management, or client account management (preferably within government or facilities/security services sectors).
• Strong understanding of contractual frameworks, performance management, and compliance monitoring.
• Excellent communication and stakeholder engagement skills.
• Strong analytical and problem‑solving abilities.
• Meticulous attention to detail with solid organizational skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with contract management systems is an advantage.
• Able to work independently under pressure and manage multiple priorities.

Recognition & Reward

• Be part of a purpose-driven, values-led workplace that fosters collaboration, respect, and a culture of continuous growth.
• Enjoy a competitive remuneration package with performance‑based incentives and eligibility for annual bonuses.
• Benefit from comprehensive medical and dental coverage, along with holistic wellness initiatives and dedicated mental health support.