Job Description:
Requirements & Analysis
- Gather and analyze business requirements for system enhancements, user onboarding and operational workflows.
- Understand complex business processes such as billing scenarios, utility meters visualisation and/or accounting flows.
- Design reports and generate build specifications based on user requirements.
- Design new or improve existing features based on finance user requirements.
Product Development Support
- Participate in feature refinement discussions and support the product owners in planning development initiatives.
- Communicate requirements to developers and Ul/UX teams; ensure alignment on the requirements.
- Support sprint activities by preparing test scenarios, clarifying queries and validating delivery readiness.
- Perform functional testing and coordinate UAT including preparation of test data, end-to-end flows and acceptance sign-off.
BAU Support
- Perform data preparation, validation and checks for operational cycles or onboarding processes.
- Execute data migration tasks during system updates or new implementations.
- Respond to business queries and troubleshoot system issues. Troubleshoot issues, log defects, track resolution progress, and ensure timely closure.
Process Documentation
- Maintain comprehensive documentation including process flows, SOPs and system guides.
- Create training materials for internal teams, customers and stakeholders.
Testing & Deployment
- Facilitate bug fixing, track resolution progress, and ensure timely closure.
- Coordinate User Acceptance Testing (UAT) and support deployment activities.
- Assist in QA strategy and contribute to test automation initiatives.
Stakeholder Management
- Act as a liaison between DSM, technical teams, and business stakeholders.
- Conduct workshops and training sessions for new team members.
Continuous Improvement
- Identify opportunities for process automation and efficiency improvements.
- Contribute to roadmap planning and recommend enhancements based on user feedback and system performance.
Period: 1 Year Contract
Location: Geylang Bahru
Salary: up to $5,500 + Completion Bonus
Working hours: Monday – Friday, 8am – 5.30pm or 8.30am – 6pm
Requirements:
- Minimum degree holder with 3-5 years in business analysis or similar roles.
- Exposure to UAT coordination, bug tracking, and deployment support.
- Proficient in Microsoft Excel for data preparation, manipulate formulas and perform data validation, cleansing, reconciliation and analysis.
- Familiarity with data migration processes, validation techniques, and tooling.
- Experience with digital platforms such as billing systems, workflow systems, ERP, CRM, iOT.
- Platforms or dashboarding platforms is a strong plus.
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
tracy@successhrc.com.sg (Reg No: R1107390)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg