Consultant GBM Health Solutions

Aon Corporation; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global benefits consulting firm in Singapore is seeking a Consultant for Health Solutions. The role involves leading initiatives to enhance client relationships, driving operational excellence, and ensuring client satisfaction. A candidate should possess a degree from a recognized institution and have at least 5 years of related experience. Strong leadership, analytical, and collaborative skills are essential for success in this position, alongside proficiency in MS Office tools. This opportunity offers a chance to contribute to significant client goals and organizational outcomes.

Qualifications

• Minimum of 5 years of related experience is required.
• Regulatory certifications (BCP, PGI, CommGI, HI, M5, M9) needed for registration.
• Strong interpersonal and presentation skills are a plus.

Responsibilities

• Lead renewal meetings and prepare reports for clients.
• Develop initiatives for a holistic approach to benefits consulting.
• Ensure smooth implementation of all client-related initiatives.

Skills

Leadership skills

Analytical thinking

Effective collaboration

Education

Degree or Diploma from a recognised university or polytechnic

Tools

MS Word

MS Excel

MS Powerpoint

Job description

Consultant, Global Benefits Management, Health Solutions Singapore

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The role will work closely with the Team Lead in driving and delivery operational excellence to achieve client retention &/or organizational outcomes.

• The key role shall include and not limited to leading renewal meetings preparing and per reviewing of reports and communication collaterals, conducting employees' communication sessions/ presentations.
• Develop client-related initiatives to provide a holistic approach to benefits consulting
• Hold direct client relationship for assigned corporate clients and act as the escalation point &/or management for all lines of covers.
• Responsible in meeting the KPI set for the year.

Consulting

• Champion all client-related initiatives including (but not limited to); Aon Brokers Guide, Client Promise, Explorer, Aon Pulse, Aon Care, Wellbeing and Voluntary Benefits.
• Ensure smooth implementation of all client-related initiatives
• Champion Aon United
• Hold direct client relationship with all corporate client's revenue >$50K and any high-touch regional/global clients
• Actively sought market intelligence around clients' needs and competitors' development and develop strategies to retain and grow clients.
• Conduct business meetings and ensure that meeting minutes are prepared and follow-up on open items till closure.

Service Delivery

• Support Client initiatives and drive strategic engagement with clients
• Maintain professional relationship with internal collaborators including local market colleagues, regional and global teams
• Create and maintain strong relationships with key external vendors including insurers and specialty providers
• Ensure strong collaboration between Account Managers and the rest of the functional (e.g. Broking, Claims הראשונה, Flex, Admin) Teams in delivering distinctive client value
• Develops and manages client retention and/or growth strategies to ensure revenue and profitability agenda are met
• Ensure team is able to hold client relationships and deliver service within clients' expectations
• Work on issues and develop conclusions to execute solutions that impact clients and department
• Ensure prompt payment by clients and credit control position of Team is within acceptable range
• Act as escalation point for all clients
• Tight governance of peer review process to ensure high standards of clients' deliverables and minimise incidence of error and omissions

Skills and experience that will lead to success

• Degree or Diploma from a recognised university or polytechnic
• Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
• 5 years in the related experience
• Leadership skills required to manage teams
• Analytical, critical thinking and decision making
• Effective collaboration across departments and organization
• Ability to work under pressure and manage deadlines
• Positive, influencing and willing to مؤتمر ذه حيث الالتزام بالتغيير
• Alignment to departmental and organizational vision and goals
• Self-directed growth and development
• Strong interpersonal and presentation skills will be an advantage
• Good skills on MS systems including Word, Excel, Powerpoint required

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