Concierge & Guest Experience Supervisor

Hilton; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading global hospitality company in Singapore is seeking a skilled Concierge to oversee guest services and operations. The ideal candidate will have supervisory experience, excellent interpersonal skills, and a commitment to high standards. You will be responsible for managing the Concierge team, ensuring smooth operations, and providing exceptional service to guests. This full-time role emphasizes teamwork and dedication to hospitality excellence.

Qualifications

• At least 1 year in a supervisory level position in Concierge operation.
• Good character and ethics.
• Strictly obey relevant laws and regulations.

Responsibilities

• Monitor services provided by Concierge and Bell team members.
• Assist with manpower planning.
• Guide Concierge and Bell team members according to hotel standards.

Skills

Fluent in English

Interpersonal skills

Team player

Strong sense of responsibility

Education

Secondary School education

Tools

OnQ PM

Kipsu

HotSOS

Job description

A leading global hospitality company in Singapore is seeking a skilled Concierge to oversee guest services and operations. The ideal candidate will have supervisory experience, excellent interpersonal skills, and a commitment to high standards. You will be responsible for managing the Concierge team, ensuring smooth operations, and providing exceptional service to guests. This full-time role emphasizes teamwork and dedication to hospitality excellence.