Communications Manager Global Impact

Singapore General Hospital; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A major healthcare institution in Singapore seeks a Communications Manager for their Global Impact team. The ideal candidate will oversee internal and external communication strategies, ensuring alignment with corporate standards and effectively conveying the organization's health initiatives. Responsibilities include managing multi-channel engagements such as newsletters and social media, producing written content for various audiences, and coordinating with stakeholders. A Bachelor's degree in a related field and 6-8 years of applicable experience are essential.

Qualifications

• 6-8 years of experience in integrated communications, ideally within healthcare or international development.
• Experience in managing web and social media channels, including newsletters and podcasts.
• Ability to produce high-quality written materials tailored to various audiences.

Responsibilities

• Develop and implement internal-external engagement strategies aligning with the Global Impact strategy.
• Create communication materials and guide narratives to convey the value of global initiatives.
• Coordinate with various departments to enhance multi-channel engagement and content creation.

Skills

Integrated communications

Stakeholder management

Editorial and channel management

Content strategy

Project management

Education

Bachelor’s degree in communications, journalism, or related field

Job description

Communications Manager, Global Impact

The Communications Manager (Senior Assistant Manager/Manager), Global Impact builds and operates an integrated internal‑external communications platform that advances SGH’s Global Impact strategy, while aligning fully with SGH’s corporate communications standards.

Job Responsibilities

• Co‑develop an annual internal‑external engagement and communications plan, outlining clearly the content pillars, key narratives and branding, and leverage enterprise channels and distribution network.
• Articulate the narrative and develop communications guidance and templated decks and materials.
• Demonstrate value of Global Impact initiatives to internal audiences by tailoring narrative and proof points.
• Plan and deliver a cadence across existing communications channels, including SGH Grapevine, intranet news, webinars and mailers, aligned to SGH Comms’ calendar and standards.
• Package cascade kits for key initiatives and enable content reuse across internal channels.
• Elicit staff input and departmental aspirations through multi‑channel engagement, synthesise insights for GIO and leadership.
• Build a champions/liaison network across departments to share updates, surface opportunities, and co‑create content.
• Position SGH’s Global Impact externally in alignment with SGH Comms’ direction and Amplifying Mindshare roadmap.
• Run owned channels: SGH Global Impact web pages, newsletters, social media channels. Co‑produce with or partner SGH Communications Department for the SGH Hospital of the Future podcast with
• Commission and place thought leadership commentaries in global/public health journals, op‑eds or longform for platforms like World Economic Forum Agenda, The Economist; policy briefs and case studies with SGH subject matter experts.
• Secure speaker slots, convening opportunities, and content partnerships with multi‑lateral organisations, e.g. WHO, Asian Development Bank, ASEAN.
• Plan and execute inbound/outbound delegations including agendas, protocol, briefing packs and logistics in coordination with relevant departments.
• Deliver programme launches and seminar/webinars, capture and publish post‑event assets and close the loop with notes and next‑step communications.
• Represent SGH and GIO at working‑level meetings with regional counterparts.
• Develop a monthly dashboard (web/social, media mentions or share of voice, podcast, downloads, enquiries).
• Contribute to brand‑health efforts for priority Asian markets.
• Execute ad‑hoc assignments as directed by GIO and CCO.

Job Requirements

Educational / Professional Qualifications

• Bachelor’s degree in communications, journalism, public/global health, international relations or a related field.
• Training or certification in content strategy, digital marketing and analytics, or project management is desirable.

Relevant Experience

• 6‑8 years in integrated communications (internal + external) within healthcare, international development, or similarly complex settings.
• Proven editorial and channel management across web, newsletters, social media, experience coordinating podcasts/webinars/events.
• Ability to commission, edit and place thought leadership (e.g. commentaries, op‑eds, policy briefs) in partnership with subject matter experts.
• Strong stakeholder management in a matrix reporting structure within an interdisciplinary team.
• Comfortable with measurement and dashboards (reach/engagement, media mentions/share of voice) and using insights to refine plans.
• Familiar with Asia regional health context and multilateral platforms (e.g. WHO, ASEAN, ADB).
• Working knowledge of brand standards, approvals, and compliance.
• Experience mentoring junior contributors.

Personal Characteristics & Behaviours

• Highly organised and outcomes focused with ability to manage detail while keeping sight of the big picture, reliable under time pressure.
• Excellent writer and editor who produces decision‑grade briefs, notes, and decks tailored to audience and channel.
• Self‑directed and resourceful operator who navigates ambiguity, manages stakeholders well, and knows when to elevate.
• Diplomatic, culturally aware communicator who builds trust at the working level across clinical, corporate, and international stakeholders.
• Adept at using productivity and collaboration tools to improve efficiency without compromising accuracy.
• Values equity and inclusivity, with curiosity about global health contexts and sensitivities.