Coffeeshop / Food court Supervisor

LEE QUAN (HAI ZHONG BAO) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent food and beverage company in Singapore is looking for a Supervisor to oversee daily operations, manage staff, and ensure compliance with company standards. The ideal candidate should have a minimum of one year of supervisory experience in the F&B industry and demonstrate a strong service orientation. Responsibilities include team management, ensuring safety procedures, and maintaining customer service excellence. The position requires commitment to a 6-day workweek and may demand working on weekends and public holidays.

Qualifications

• Minimum 1 year of F&B Supervisory experience.
• Independent and responsible.
• Service oriented. Able to commit to a 6-day workweek.

Responsibilities

• Oversee daily store operations and manpower planning.
• Ensure compliance with Company’s SOP and service standards.
• Hire, train, motivate, and manage the team.

Skills

F&B Supervisory experience

Independence

Service orientation

Job description

• Oversee the daily store operations and its manpower planning
• Ensure that outlet is strictly following the Company’s SOP, adhere to service levels and standards to increase sales, minimize costs – including food, beverage, suppliers, utilities, and labour costs.
• Hire, train, motivate and manage the team to achieve the best results
• Ensure outlet is in compliance with all safety procedures and guideline and to ensure workplace safety practice.
• Lead and motivate outlet staffs in achieving sales targets and customer satisfaction.
• Ensure outlet’s prompt collection of rentals from tenants.
• Ensure that the handover, closing and opening procedures are complete in each shift
• Responsible for staff management and product quality. Maintaining excellent customer service standards of outlet staffs.
• Ensure that outlets are selling the correct inventory mix set by the company and ensure sufficient stock level at outlets.
• Any other related operational issues and projects as and when required.

Job Requirements

• Minimum 1yr of F&B Supervisory experience
• Independent and responsible
• Service oriented
• Able to commit to commit to 6 days workweek
• Willing to work on Weekends & Public holidays