Co-ordinator, Operations Service(Attractions)

PALAWAN INNOVATION STUDIOS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic entertainment company in Singapore seeks a Co-ordinator for Operations Services (Attractions) to enhance guest experiences. The role involves ensuring a welcoming atmosphere, managing ticketing, answering queries, and collaborating with teams for service excellence. Ideal candidates should be enthusiastic, creative, and possess strong interpersonal skills. The position offers a 5-day work week, medical coverage, and various employee benefits including discounts and duty meals.

Benefits

Medical and insurance coverage

Learning and Development opportunities

Special employee discount

Duty meals

Qualifications

• Enthusiastic about interacting with guests and visitors.
• Willing to work shifts.
• Possesses good relationship building and diplomacy skills.

Responsibilities

• Provide a pleasant, safe and fun experience for all guests and visitors.
• Handle ticketing and retail operations.
• Manage ad-hoc guests and visitors' queries.
• Set and maintain service standards.
• Collaborate with other departments to ensure high service delivery.

Skills

Interpersonal skills

Customer-oriented approach

Creativity and attention to detail

Initiative

Relationship building

Diplomacy skills

Job description

The Palawan @ Sentosa

The Palawan @ Sentosa is Shangri-La Group's first standalone lifestyle and entertainment precinct. Bringing colourful joys of life to our customers outside of the hotel setting, the precinct is designed to bring families and friends together, enabling them to explore, play and bond. This iconic new beach playground will be home to several new-to-Singapore attractions such as gamified karting, floating aqua park and family beach club. Join now to be part of the pioneering team to bring this exciting development to life!

We are looking for a Co-ordinator, Operations Service (Attractions), to join our team!

As the Co-ordinator, Operations Services (Attractions) we rely on you to:

• Provide a pleasant, safe and fun experience for all guests and visitors
• Handle ticketing and retail operations
• Handle ad-hoc guests and visitors' queries
• Set and maintain service standards
• Work closely with other departments to ensure service delivery is of the highest standard at all times

We are looking for someone who:

• Loves interacting with guests and visitors
• is enthusiastic and customer-oriented
• Display initiative
• Creative with an eye for detail
• Has good relationship building & diplomacy skills
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now!