CLUB SUPERVISOR / ASSISTANT

PSA Club; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A members' club for staff in Singapore is seeking a candidate for an administrative support role. This includes providing customer service, monitoring facility use, and ensuring safety and maintenance of equipment. Suitable candidates should have good communication skills and the ability to work in a team. Prior experience in a recreation club is advantageous. The position involves rotating shifts and may require working on weekends and holidays. Benefits include annual leave and medical coverage.

Benefits

Uniform shirt provided

Annual and sick leave

Dental and medical benefits

Annual wage supplement and performance bonus

Qualifications

• Able to work 2 rotating shifts and on weekends and public holidays.
• Pleasant personality with good communication skills, both written and oral.
• Ability to perform moderately strenuous physical labour.

Responsibilities

• Provide customer service to members using the facilities.
• Demonstrate procedures for activities and instruct on equipment use.
• Ensure adherence to regulations and safety procedures.

Skills

Customer service skills

Communication skills

Ability to work in a team

Problem-solving skills

Education

N Level/O Level/ITE Certificate

Tools

MS Word

MS Excel

Job description

Overview

PSA CLUB is a members’ club for the staff of PSA Singapore. Comprising of a fully-equipped gym, function rooms, lounge and in-house sports and leisure facilities like badminton courts, futsal court, snooker tables, karaoke rooms and mahjong rooms. The club is equipped for business and leisure with a wealth of experiences for its members to enjoy.

Duties and Responsibilities

Administrative Support

• Provide customer service to members using the facilities, including checking of identification pass to ensure only authorised users are entering facilities, and registering members for facility use and events/activities
• Answer phone enquiries eg. provide information with regards to facilities and activities
• Update booking system, complete daily facility and activity reports and handle payments
• Monitor members, guests and contractors at the assigned event/activity and report any issues to the superior

Instructional Support

• Demonstrate procedures common to the activities and instruct on use of related equipment
• Setup/prepare facilities prior to scheduled start time of events/activities eg. exercise classes, workshops, functions and sporting events
• Ensure adherence to regulations and safety procedures

Facility/Equipment Maintenance

• Ensure facilities are open and/or closed at the posted time
• Monitor and check the security of premises
• Monitor activities within the facility and ensure good order and discipline
• Ensure facilities are properly maintained, safe and ready for play/use
• Ensure proper cleaning and maintenance of facilities and equipment ie. facilities and equipment are in a clean, neat and orderly state at all times
• Report maintenance problems and unsafe conditions or discrepancies that cannot be fixed in-house to the superior

Requirements

• Able to work 2 rotating shifts and on weekends and public holidays
• Pleasant personality with good communication skills, both written and oral
• Ability to work well both individually and in a team with minimal supervision
• Ability to perform moderately strenuous physical labour
• Conversant with IT applications, MS Word, MS Excel etc
• Prior experience working in a recreation club will be an advantage
• Minimum N Level/O Level/ITE Certificate

Benefits

• Uniform shirt provided
• Annual and sick leave
• Dental and medical benefits
• Annual wage supplement and performance bonus