Cloud Engineer L2

APBA TG HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A technology staffing firm is seeking a Cloud Wintel Engineer (L2) in Singapore. The role involves managing Windows workloads across on-premise and multi-cloud environments, primarily AWS. Responsibilities include performing system administration, handling patching, troubleshooting, and ensuring security compliance. Candidates should possess a diploma/degree in IT and have at least 4 years of experience in Windows administration, along with cloud operations experience, preferably AWS. The firm offers competitive compensation and requires shift work and on-call support.

Qualifications

• 4+ years of Windows administration experience required.
• 2+ years of experience in cloud operations (preferably AWS).
• Basic knowledge of Linux and willingness to work shifts.

Responsibilities

• Support Windows workloads across on-premise and multi-cloud environments.
• Monitor system performance and security in a multi-cloud setup.
• Participate in 24/7 shift rotation and support.

Skills

Windows administration

Cloud operations (AWS)

PowerShell scripting

Incident management

Security compliance

Education

Diploma/Degree in IT, Computer Science, or related field

Tools

ServiceNow

AWS Systems Manager

Azure Update Management

WSUS

Job description

Summary

We’re looking for a Cloud Wintel Engineer (L2) to support and manage Windows workloads across on-premise and multi-cloud environments (mainly AWS, with exposure to Azure and GCP). You’ll handle system administration, patching, troubleshooting, automation, and security compliance.

Responsibilities

Multi-Cloud Windows Operations

• Provide L2 support for Windows Server (2016–2025) across on-prem and cloud platforms (AWS, Azure, GCP).
• Manage AD, DNS, DHCP, GPO, WSUS, and clustering.
• Monitor system performance, security, and availability.
• Participate in 24/7 shift rotation and on-call support.

OS Patching

• Perform patching using WSUS, SCCM, AWS SSM, and Azure Update Management.
• Handle pre/post patch validation, compliance reporting, and stakeholder coordination.
• Basic understanding of Linux patching (YUM/DNF).

Application Support

• Deploy and troubleshoot applications on Windows servers.
• Analyze logs, tune performance, and resolve OS-level issues.
• Collaborate with app and dev teams for problem resolution.

ITIL & Service Management

• Handle incidents and requests via ServiceNow/Jira.
• Follow ITIL processes for incident, change, and problem management.
• Maintain SLAs and accurate documentation.

Security & Compliance

• Apply CIS hardening and vulnerability remediations.
• Manage IAM permissions and SSL certificates.
• Support security scans, compliance checks, and audit activities.

Automation & Scripting

• Develop PowerShell scripts for automation and remediation.
• Use AWS/Azure/GCP CLI tools for operations.
• Automate repetitive tasks using SSM and other native tools.

Backup & Disaster Recovery

• Maintain and test server backup and DR strategies.
• Participate in BCP/DR drills and maintain recovery documentation.

Monitoring & Observability

• Configure CloudWatch, Azure Monitor, and GCP Monitoring.
• Set alerts, analyze logs, and ensure proactive issue detection.

Documentation & Knowledge Sharing

• Maintain SOPs, runbooks, and troubleshooting guides
• Contribute to team knowledge base and process improvements.

Requirements

Education & Experience

• Diploma/Degree in IT, Computer Science, or related field.
• 4+ years of Windows administration experience.
• 2+ years of cloud operations experience (AWS preferred).
• Strong knowledge of patching, ITSM, and security hardening.
• Proficiency in PowerShell scripting.
• Basic Linux knowledge.
• Willing to work shifts and on-call rotations.

Technical Skills

• Operating System: Windows Server 2012–2025, basic Linux
• Cloud Platforms: AWS, Azure, GCP
• Windows Infra: Active Directory, DNS, DHCP, GPO, WSUS, Clustering, File Services
• Patch Management: WSUS, SCCM, AWS Systems Manager, Azure Update Management, basic YUM/DNF
• Application Support: Application deployment, OS-level troubleshooting, performance diagnostics
• Security and Hardening: CIS benchmarks, IAM Access Analyzer, vulnerability remediation, EDR/XDR Tools
• Cloud Services: EC2, S3, IAM, CloudWatch, SSM, Azure VMs, GCP Compute Engine
• Security Tools: Trend Micro Vision One, Qualys, Tenable, AWS Config, Azure Security Center
• Scripting: PowerShell, AWS CLI, Azure CLI, gcloud CLI
• ITIL & ITSM: ServiceNow, Jira, ITIL processes
• Backup & Recovery: AWS/Azure Backup, Windows Server Backup
• Containers: Basic Docker, Kubernetes
• DevSecOps: Familiar with SHIP-HATS / CI/CD

Preferred Certifications

• AWS or Azure Administrator/Architect Associate
• CompTIA Security+, LPIC-1/RHCSA
• ITIL v3/v4 Foundation

If you are keen, please email your updated resume to [e-mail].

EA License no. 14C7275/Registration no. R1434860.

Please take note that only shortlisted candidate will be contacted. Thank you.