Clinical Specialist, Spinal (12 months contract)

MEDTRONIC INTERNATIONAL, LTD. (Singapore Branch); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading medical technology company in Singapore is seeking a Clinical Specialist to support the sales team through technical assistance in surgical procedures. The candidate will manage company instruments, guide nursing staff, and deliver training sessions for customers. With a Bachelor’s degree or relevant experience, familiarity with the medical device industry is preferred. The role requires strong organizational skills and the ability to work under pressure.

Qualifications

• Bachelor’s degree with minimum of 2 years or High School Diploma with 6 years relevant experience.
• Preferably 2 years experience in OT or medical device & Pharma industry.
• Ability to function under pressure and meet deadlines.

Responsibilities

• Support surgeries requiring knowledge of products.
• Provide technical support to end users and troubleshoot services.
• Deliver training at hospitals and events.

Skills

Technical support

Troubleshooting service

Training delivery

Multitasking

Education

Bachelor’s degree

High School Diploma

Associate Diploma

Job description

A career at Medtronic is like no other. We’re purposeful. We’recommitted. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.

As a Clinical Specialist, you are required to support the sales team byproviding technical assistance in the operating theatre, ensuring surgical procedures are conducted smoothly through the provision of relevant product knowledge.

The incumbent will be responsible for supporting surgeries in privatehospitals by scrubbing in to manage company instrumentation, as well as assisting in restructured hospitals by guiding nursing staff on the proper handling and usage of our instruments.

Additionally, the role includes the preparation and delivery ofin-service training sessions for customers, ensuring that all trainingmaterials and curricula remain current, accurate, and aligned with bestpractices.

Responsibilities may include the following and other duties may be assigned:

• To support surgeries that requires in-depth knowledge of the instrumentand products.
• Able to troubleshoot service and provide technical support to end users.
• Deliver in-service and basic applications training at hospitals,seminars or whichever such activity of the sales cycle.
• Pre sales and post sales
• Perform in-service for demo and evaluations
• Liaise with Hospitals functional departments; Doctors, Nurses, Radiology, Facility, Purchasing and Biomedical department to get the systeminstalled and working order
• Train and educate end-users on equipment usage and maintenance
• Provide application and technical training for and end-users

Required Knowledge and Experience:

• Bachelor’s degree with minimum of 2 years of relevant experience, or High School Diploma with a minimum of 6 yearsrelevant experience; or Associate Diploma with a minimum of 4 years relevant experience
• Preferably 2 years of experience in OT or medical device & Pharma industry setting
• Scrub nurse or previous sales experience in medical device will have added advantage
• At least 2 to 3 years’ service experience in medical equipment experience preferred
• Ability to function well under pressure and expand effort to meet schedules and deadlines
• Systems are primarily used in the operating room, so healthcare/surgical setting experience is preferred
• Highly organized with ability to be flexible, multitask and prioritizemultiple assignments
• Awareness of regulatory guidelines and radiation safety is preferred