Clinic Supervisor

MINMED GROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

MINMED GROUP PTE. LTD. is hiring to lead our GP clinic operations in Singapore.

You will manage a team of Clinic Executives and Clinic Assistants, coordinate rosters, supervise patient registration, queue management and invoicing, and support doctors during in-clinic procedures. You will ensure MOH compliance and smooth daily workflows. The role requires at least 2 years running a GP clinic, excellent communication, a proactive attitude, and flexibility to cover nights and weekend shifts.

Qualifications

• Minimum 2 years experience in operation of a GP clinic.
• Strong communication skills and positive attitude.
• Able to commit nights and weekend shifts.
• Able to adapt quickly to dynamic and fluid situations and environment.
• Familiarity with claims and/or usage of Plato CMS an advantage.

Responsibilities

• Lead the team of Clinic Executives and Clinic Assistants to ensure efficient and proper operations at our clinic
• Manage rosters for the team including doctors
• Provide excellent customer service including registration of patients, queue management, dispensing of medications, invoicing and collection of payment
• Support doctors for in-clinic procedures and chaperones
• Perform clinical procedures such as simple dressing, ECG and nebuliser treatments
• Ensure accurate and prompt claims submissions to government agencies and corporate partners
• Manage medication, consumables and equipment including replenishment, stock taking and general housekeeping
• Ensure compliance with MOH and PHMC guidelines
• Perform any other duties which may be assigned

Skills

Communication skills

Customer service

Team coordination

Tools

Plato CMS

Job description

Roles and Responsibilities:

• Lead the team of Clinic Executives and Clinic Assistants to ensure efficient and proper operations at our clinic
• Manage rosters for the team including doctors
• Provide excellent customer service including registration of patients, queue management, dispensing of medications, invoicing and collection of payment
• Support doctors for in-clinic procedures and chaperones
• Perform clinical procedures such as simple dressing, ECG and nebuliser treatments
• Ensure accurate and prompt claims submissions to government agencies and corporate partners
• Manage medication, consumables and equipment including replenishment, stock taking and general housekeeping
• Ensure compliance with MOH and PHMC guidelines
• Perform any other duties which may be assigned

Job Requirements:

• Minimum 2 years experience in operation of a GP clinic
• Strong communication skills and positive attitude
• Able to commit nights and weekend shifts
• Able to adapt quickly to dynamic and fluid situations and environment
• Familiarity with claims and/or usage of Plato CMS an advantage