CLINIC ASSISTANT

Beacon Trust company; Singapore; Presencial; SGD 22.000 - 37.000; Jornada completa

Descripción de la vacante

Beacon Trust company in Singapore seeks a dedicated Clinic Assistant to support daily clinic operations. You will handle patient registration, assist doctors during consultations, and help maintain a smooth and friendly patient flow while upholding high standards of care.

The role requires basic computer literacy, good communication, and the ability to work evenings or weekends as shifts may apply. Prior healthcare or customer service experience is an advantage, with training provided.

Formación

• Minimum GCE ‘N’ / ‘O’ Level / NITEC / Diploma
• Prior healthcare or customer service experience is an advantage (training provided)
• Comfortable with shift work, including evenings and weekends
• Basic computer literacy (e.g., Microsoft Office, clinic systems)
• Good communication and interpersonal skills
• Able to work in a fast-paced environment

Responsabilidades

• Register patients accurately using clinic management systems
• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)
• Process payments and issue invoices/receipts
• Assist doctors during consultations and basic procedures
• Prepare treatment rooms, medical instruments, and consumables
• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)
• Assist in medication dispensing under supervision
• Monitor stock levels and expiry dates of medications and consumables
• Support stock ordering and inventory control
• Handle medical reports, referrals, and documentation
• Assist with TPA/insurance claims submission
• Perform daily closing and basic reconciliation tasks
• Provide courteous and professional service to patients
• Maintain cleanliness and organisation of the clinic
• Adhere to clinic SOPs and MOH/HCSA guidelines

Conocimientos

Patient registration

Front desk

Communication skills

Interpersonal skills

Team player

Educación

GCE 'N' / 'O' Level / NITEC / Diploma

Herramientas

Plato

CMS

Descripción del empleo

Roles & Responsibilities

Clinic Assistant

Location: Singapore

Employment Type: Full-Time

Working Hours: 44 hours per week

Salary: SGD $2,000 – $3,300 (commensurate with experience)

Job Overview

We are looking for a responsible and service-oriented Clinic Assistant to support the daily operations of our medical clinic. The role involves patient registration, assisting doctors during consultations, and ensuring smooth clinic workflow while delivering a high standard of patient care.

Key Responsibilities

Patient Registration & Front Desk

• Register patients accurately using clinic management systems

• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)

• Process payments and issue invoices/receipts
  

Clinical Support

• Assist doctors during consultations and basic procedures

• Prepare treatment rooms, medical instruments, and consumables

• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)
  

Dispensing & Inventory

• Assist in medication dispensing under supervision

• Monitor stock levels and expiry dates of medications and consumables

• Support stock ordering and inventory control
  

Administrative Duties

• Handle medical reports, referrals, and documentation

• Assist with TPA/insurance claims submission (e.g., Fullerton, Alliance, MHC, etc.)

• Perform daily closing and basic reconciliation tasks
  

Patient Experience & Clinic Upkeep

• Provide courteous and professional service to patients

• Maintain cleanliness and organisation of the clinic at all times

• Adhere to clinic SOPs and MOH/HCSA guidelines
  

Requirements

• Minimum GCE ‘N’ / ‘O’ Level / NITEC / Diploma

• Prior experience in healthcare or customer service is an advantage (training provided for entry-level candidates)

• Comfortable with shift work, including evenings and weekends

• Basic computer literacy (e.g., Microsoft Office, clinic systems)

• Good communication and interpersonal skills

• Able to work in a fast-paced environment
  

Preferred Attributes

• Experience in GP clinic or primary care setting

• Familiarity with clinic management systems (e.g., Plato, CMS)

• Experience handling TPA/insurance claims

• Positive attitude, willingness to learn, and team player