Clinic Receptionist and Admin Assistant

POSTURE PLUS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is seeking an administrative and accounting support staff member to ensure smooth clinic operations and high-quality patient care. This role involves customer service at the front desk, handling clinic payments, and maintaining accurate financial records. Candidates should have a diploma or 'A' levels and at least 2 years of relevant experience in a GP or medical clinic. Proficiency in MS Excel and familiarity with accounting software Xero are advantageous.

Qualifications

• Minimum 2 years experience in GP/Medical Clinic for Singaporean/PR.
• Able to start immediately.

Responsibilities

• Provide administrative and accounting support to the clinic.
• Attend to customer inquiries at the front desk.
• Handle payments and record invoices for accuracy.

Skills

Customer service skills

Communication skills

Proficiency in MS Excel

Experience with Xero accounting software

Detail-oriented

Ability to multi-task

Education

Diploma or 'A' levels

Job description

Objective / Purpose of the Job

To provide administrative & accounting book keeping support to facilitate the smooth running of the clinic environment and support high delivery of quality patient care.

Admin Duties

• Customer service at the front desk attending to walk in enquiries and phone calls/messages
• Daily receiving of payment and check of clinic payments against invoices
• Daily entry and recording of invoices into the accounting system for timely and accurate payments to clients and vendors.
• Cross-check invoices across accounting records
• Maintain filing records effectively, including monthly statements of expenses and accounts from clients and vendors.
• Manage the clinic’s general stationery, pantry and inventory supplies.
• Daily basic house keeping duties
• Ad-hoc duties as assigned.

Skills and Abilities

• Good written, communication, and customer service skills, especially a courteous yet firm speaking voice. Comfortable communicating with people of different nationalities.
• Has a proven track record of handling paymetn enquiries and disputed charges and negotiating payments with and/or patients.
• Confident, persistent, and can keep calm under pressure.
• A keen eye for details and proficiency in handling numbers with accuracy. Hands-on experience with MS Excel and Xero accounting software will be an advantage.
• Mature and able to work independently.
• Ability to multi-task and stay organized.
• Collaborate well with others.

Qualifications

• Min. Diploma/'A' levels
• Minimum 2 years experience in GP/Medical Clinic for Singaporean / PR
• Able to start immediately

Contact clinic operation manager for any enquiries: [e-mail]