Clinic Operations Leader - Process & Patient Experience

National Dental Centre Singapore Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Singapore is seeking a Clinic Operations Executive to ensure smooth clinic operations and manage frontline staff. Responsibilities include overseeing day-to-day functions, handling patient feedback, and implementing process improvements. The ideal candidate should possess strong interpersonal and leadership skills, a Bachelor's Degree, and proficiency in Microsoft Office. This is an excellent opportunity for entry-level candidates looking to start a career in healthcare management.

Qualifications

• Entry level candidates are welcome to apply.
• Ability to lead a team effectively.
• Logical and calm under pressure.

Responsibilities

• Oversee day-to-day clinic function and ensure compliance with policies.
• Manage and deploy clinic staff effectively.
• Handle patient feedback and ensure high level of service.
• Operationalize and implement process improvements.
• Prepare and analyze performance data and reports.
• Participate in priority projects.

Skills

Strong interpersonal skills

Leadership

Analytical skills

Organizational skills

Communication skills

Time management

Proficient in Microsoft Word

Proficient in Excel

Proficient in PowerPoint

Education

Bachelor's Degree in any discipline

Job description

A healthcare organization in Singapore is seeking a Clinic Operations Executive to ensure smooth clinic operations and manage frontline staff. Responsibilities include overseeing day-to-day functions, handling patient feedback, and implementing process improvements. The ideal candidate should possess strong interpersonal and leadership skills, a Bachelor's Degree, and proficiency in Microsoft Office. This is an excellent opportunity for entry-level candidates looking to start a career in healthcare management.