Clinic Front Desk & Patient Experience Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A healthcare staffing agency in Singapore is seeking a candidate to manage patient registration, appointments, and inquiries. This role requires a minimum of Alevels or a diploma in any field, with no prior experience necessary as training will be provided. The ideal candidate will communicate effectively with patients, ensuring a high level of customer service. Interested individuals are encouraged to apply via the listed email addresses.

Qualifications

• Min Alevels or Diploma in Any field.
• No experience required as training provided.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient enquiries in a courteous and professional manner.
• Manage patient concerns, ensuring timely resolution and escalation when necessary.
• Communicate effectively with patients to provide a high level of customer service.
• Assist with patient enquiries at self service kiosk.

Education

Alevels or Diploma

Job description

A healthcare staffing agency in Singapore is seeking a candidate to manage patient registration, appointments, and inquiries. This role requires a minimum of Alevels or a diploma in any field, with no prior experience necessary as training will be provided. The ideal candidate will communicate effectively with patients, ensuring a high level of customer service. Interested individuals are encouraged to apply via the listed email addresses.