Clinic Assistant

ATHENOS MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

ATHENOS MANAGEMENT PTE. LTD. in Singapore seeks a friendly front desk administrator to support clinic operations. You will register patients, schedule appointments, handle payments and respond to inquiries to ensure smooth front desk service.

Training will be provided; proficiency with Excel and basic data entry in Plato will help manage patient data and insurance processes as you grow with the team.

Qualifications

• Front desk and reception experience preferred.
• Ability to register patients accurately and schedule appointments.
• Good communication and cash handling skills.
• Willingness to learn and follow training.

Responsibilities

• Register patients accurately to support operations.
• Schedule patient appointments efficiently.
• Collect payments and keep accurate records.
• Handle phone enquiries during clinic hours.
• Perform general administrative tasks for staff.
• Use Plato and Excel to manage clinic data.
• Provide financial counselling to patients after training.
• Process insurance applications and claims after training.

Skills

Front desk operations

Customer service

Administrative support

Tools

Excel

Plato

Job description

Company Overview

The clinic offers a family-friendly, supportive work environment with training provided. It operates 5.5 days a week and values positive candidates with a can-do attitude and a strong willingness to learn.

Job Summary

You will support clinic operations by registering patients, scheduling appointments, handling payments, managing phone enquiries, and performing administrative tasks to ensure smooth front desk service.

Responsibilities

• Register patients accurately to facilitate smooth clinic operations
• Schedule patient appointments efficiently to optimize clinic workflow
• Collect payments from patients and ensure accurate transaction records
• Handle phone enquiries professionally during clinic hours to assist patients
• Perform general administrative tasks to support clinic staff and operations
• Use Plato and Excel to manage patient and clinic data effectively
• Provide accurate financial counselling to patients after training to support their understanding of costs
• Manage insurance applications and claims for patient procedures and consultations following training

Working Hours

Monday to Friday, 8:30 am to 5:30 pm; Saturday, 8:30 am to 12:30 pm.