Clinic Assistant

SINGAPORE BREAST SURGERY CENTER PTE. LTD.; Singapore; On-site; SGD 22,320 - 39,060; Full time

Job summary

SINGAPORE BREAST SURGERY CENTER PTE. LTD. is seeking a dedicated individual to assist with patient reception duties and administrative functions. Key responsibilities include managing patient registration, answering queries, booking appointments, and providing financial counselling for procedures. Ideal candidates will have a minimum GCE 'N' Level, strong communication skills, and preferably experience in the healthcare sector.

This role requires teamwork and a positive attitude in a fast-paced environment. Working hours are Monday to Friday from 8.30am to 5.30pm, and Saturday from 8.30am to 12.30pm.

Qualifications

• Positive & friendly attitude – initiative, cooperative, helpful, and efficient.
• Preferably has experience in a healthcare setting.

Responsibilities

• Perform patient registration by obtaining addresses and medical histories.
• Answer phone calls/WhatsApp/emails to book appointments.
• Book radiology/lab/surgeries for patients and ensure results are received.
• Provide accurate financial counselling for procedures.
• Assist in applying for insurance matters.
• Cashiering duties and closure of daily accounts.
• Submit claims promptly for corporate patients.
• Scan patient medical reports.
• Maintain cleanliness of counter and waiting areas.
• Educate patients on pre-op and post-op instructions.

Skills

Good communication and interpersonal skills

Punctual

Collaborative

Computer literacy

Education

Minimum GCE 'N' Level

Job description

Job Summary

Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.

Role and Responsibilities

Patient Care Management

• Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories
• Timely answer phone call/WhatsApp/emails to book appointments/queries/surgeries
• Book radiology/lab/surgeries for patients and ensure results are promptly received back
• Provide accurate financial counselling for procedures/surgeries patient and the patient’s family
• Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries)
• Cashiering duties & closure of daily accounts
• Submit claims promptly and accurately for corporate patients
• Scanning of patient medical reports
• Maintain cleanliness and tidiness of counter and patient’s waiting areas
• Understand basic principles of breast disease & treatments
• Facilitate smooth arrangements of appointments, imaging, biopsies
• Able to educate the patient on pre-op and post-op instructions (eg fasting, admission time)
• Accurately key in referral sources for new patients
• Assume additional duties directed by the nursing manager or supervisors.

Qualifications and Education Requirements

• Minimum GCE ‘N’ Level
• Good communication and interpersonal skills
• Punctual, collaborative, team player
• Positive & friendly attitude – initiative, cooperative, helpful, efficient
• Computer literacy
• Preferably has experience in a healthcare setting

Working Hours

Mon-Fri: 8.30am to 5.30pm

Sat: 8.30am to 12.30pm