Clinic Assistant

CENTRE FOR HAND AND RECONSTRUCTIVE MICROSURGERY (ORCHARD) PTE. LTD.; Singapore; On-site; SGD 31,000 - 39,000; Full time

Job summary

CENTRE FOR HAND AND RECONSTRUCTIVE MICROSURGERY (ORCHARD) PTE. LTD. is seeking a proactive administrative assistant in Singapore to handle patient communications, bookings, and clinic coordination.

You will submit insurance claims, issue tax invoices, support sales and marketing activities, and assist with ad‑hoc admin tasks. The role suits candidates with good English, strong interpersonal skills, and a positive learning attitude.

Qualifications

• Minimum GCE N or O Levels.
• Fluent English with clear communication.
• Customer‑oriented with a positive attitude to learning.

Responsibilities

• Attend to inbound calls/emails and assist with enquiries.
• Make outbound calls to patients and clinics to facilitate bookings.
• Coordinate with clinics to enhance patient experience.
• Submit insurance claims.
• Arrange bookings and assist with patient registrations.
• Assist with issuing tax invoices.
• Support sales and marketing activities and compile statistics.
• Assist with other ad‑hoc admin duties such as email and filing.
• Any other duties as assigned by Management.

Skills

Customer service

Communication skills

Interpersonal skills

Fluent English

Learning attitude

Education

GCE N/O Levels

Job description

Job Responsibilities

• Attend to inbound calls/emails and assist with enquiries
• Make outbound calls to patients and clinics to facilitate bookings
• Co‑ordinate with clinics to ensure patient experience is enhanced
• Submit insurance claims
• Arrange bookings and help with registrations of patients
• Assist with the issuance of tax invoices
• Support sales & marketing activities and compile statistics
• Assist with other ad‑hoc admin duties such as email and/or filing
• Any other duties as and when assigned by the Management

Requirements

• 5.5 day work week (except PH & Sunday)
• Minimum GCE "N" or "O" Levels
• Speaks fluent English (some dialects will be a plus)
• Possess good communication and interpersonal skills
• Customer service oriented & positive attitude towards learning
• Candidates with no experience are welcome to apply