Client Support & Order Fulfillment Specialist

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer to provide excellent customer support to corporate clients. Responsibilities include managing orders, responding to inquiries promptly, and coordinating with internal teams to resolve issues. Candidates should hold a Degree or Diploma and have at least 3 years of relevant experience. The role may require working after hours occasionally. A competitive salary and a dynamic work environment are offered.

Qualifications

• Minimum 3 years of relevant working experience.
• Experience managing multiple projects/engagements is an advantage.
• Ability to work after office hours when required.

Responsibilities

• Manage customer orders and requests end-to-end.
• Respond to customer inquiries promptly.
• Prepare and submit quotations and documents timely.
• Liaise with internal teams for issue resolution.

Skills

Customer support

Order management

Effective communication

Project management

Education

Degree or Diploma

Job description

A leading HR advisory firm in Singapore is seeking a Customer Service Officer to provide excellent customer support to corporate clients. Responsibilities include managing orders, responding to inquiries promptly, and coordinating with internal teams to resolve issues. Candidates should hold a Degree or Diploma and have at least 3 years of relevant experience. The role may require working after hours occasionally. A competitive salary and a dynamic work environment are offered.