Client Success Consultant - B2B Travel Solutions

PowerToFly; Singapore; Hybrid; SGD 80,000 - 110,000; Full time

Job summary

A leading global payment technology company in Singapore is seeking a Client Success Consultant to lead operational engagement for commercial clients. This role demands strong analytical skills and technical knowledge to support client needs effectively. The ideal candidate will have at least 8 years of experience and the ability to manage relationships with key stakeholders. The Consultant will drive initiatives to improve client experience and ensure optimal use of Visa products. This position is hybrid, offering a mix of in-office and remote work.

Qualifications

• Minimum of 8 years of experience in Support, Pre-sales, and Project Management.
• Strong technical aptitude and ability to absorb technical information.
• Experience in B2B or commercial payment settings.

Responsibilities

• Provide high value customer service support on day-to-day items.
• Foster and sustain trusted partnerships with internal Account Team members.
• Support implementation of new Visa products for clients.

Skills

Customer service focus

Stakeholder management

Analytical skills

Interpersonal skills

Technical aptitude

Education

Bachelor’s Degree

Job description

A leading global payment technology company in Singapore is seeking a Client Success Consultant to lead operational engagement for commercial clients. This role demands strong analytical skills and technical knowledge to support client needs effectively. The ideal candidate will have at least 8 years of experience and the ability to manage relationships with key stakeholders. The Consultant will drive initiatives to improve client experience and ensure optimal use of Visa products. This position is hybrid, offering a mix of in-office and remote work.