Client Servicing Executive (Automotive)

DICKSON CAPITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Singapore is seeking a driven individual for a Client Servicing and Account Management role. You will build strong relationships with car dealers, ensuring seamless coordination and driving business growth. Ideal candidates should possess excellent interpersonal skills, a minimum of GCE O Level, and at least one year of experience in client servicing. A positive, team-oriented attitude is essential for success. Join us to be part of a family-like working environment.

Qualifications

• Minimum 1-year experience in client servicing and processing role.
• Experience in automotive industry is an advantage.

Responsibilities

• Conduct ongoing account management and client engagement.
• Perform brief KYC checks on newly onboarded dealers.
• Foster strong relationships with dealers to promote transactions.
• Cross-sell products and services.
• Educate dealers on submission workflows.
• Monitor approval statuses and handle negotiations.

Skills

Strong interpersonal and communication skills

Proficient in Microsoft Office

Time management

Problem-solving skills

Ability to work independently

Education

Minimum GCE O Level or equivalent

Job description

We are looking for a driven and relationship-focused individual to join our team in a Client Servicing and Account Management role. This is a client-facing position focused on building and maintaining strong business relationships with our key partners (specifically car dealers). You will play a critical role in nurturing these partnerships, ensuring seamless coordination, and driving business growth through excellent service and support.

Why Join Us?

• Work alongside car dealers and finance partners, gaining exposure in a fast-paced and rewarding industry
• Backed by a reputable brand with diversified businesses across automotive and finance sectors
• We value relationships, we believe in building trust, not just transactions
• Able to service various types of car dealers to hone existing skills for personal development
• Family-like working environment with high retention rate for both employees and happy customers

Job Objective

You will be playing a Client Servicing, Account Management role whose duties include both building strong business relationships with clients (car dealers) and helping with the backend processing of their transactions.

Core Responsibilities

• Conduct ongoing account management and client engagement
• Perform brief KYC checks on newly onboarded dealers
• Foster strong relationships with dealers/referrers to promote business transactions
• Cross-sell products and services from Dickson Group
• Educate and assist dealers with workflow for submissions to ensure seamless disbursement
• Monitor approval statuses and handle negotiation requests and feedback
• Build relationship with bankers and work closely with them so as to keep abreast of latest guidelines

Job Requirements

• Minimum GCE O Level or equivalent
• Proficient in Microsoft Office
• Strong interpersonal and communication skills
• Able to work independently in a fast-paced environment
• Good time management skills to meet reporting deadlines
• Ability to identify and effectively solve problems
• Flexible, friendly, helpful nature and a team player
• At least 1-year experience in the client servicing and processing role (automotive industry experience is an added advantage!)